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    • RF R&D engineer
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    RF R&D engineer

    Tronel Sp. z o. o.

    Kraków
    Type of work
    Undetermined
    Experience
    Mid
    Employment Type
    Permanent
    Operating mode
    Remote

    Tech stack

      RF / OTA

      regular

      English

      regular

      5GNR

      regular

      3GPP / GCF / PTCRB

      regular

    Job description

    Online interview
    Tronel helps provide 5G test solutions to the wireless industry, serving customer workflow from early design through manufacturing test. We are focused on developing innovative solutions that solve our customers' biggest challenges, helping them deliver programs on schedule and to accelerate new 5G services to market.

    We are looking for a dynamic, energetic individual to help us on the Network Emulation Solutions (NES) Customer Support organization with excellent RF background, OTA knowledge and experience in Conformance / 3GPP / GCF / PTRCB market to complement our team. You will be part of a talented engineers team to rapidly solve customer issues, working closely with R&D teams. Our products would be used for conformance testing, design, development and manufacture of wireless products.

    Reference number: CS/RFRD/02
    Location: Initially Kraków Poland only, then after COVID-19 pandemic is over it will be Kraków Poland (65%), business trips to Malaga in Spain and to the external customers worldwide (35%)

    What you'll do:

    • Resolve our customers' and internal requests as part of the customer support group.
    • Ensure customer satisfaction by being available and providing outstanding support.
    • Manage multiple channel communication to manage customer questions.
    • Improve the quality of our products based on customer's & internal inputs.
    • Coordinating with R&D and marketing to debug customer issues.
    • Add value to the team adding RF expertise in 5GNR.

    Job Qualifications:

    • To speak fluent English.
    • Excellent communications skills and an enthusiastic attitude.
    • The ability to work under pressure.
    • To be structured, organized and have the ability to multi-task.
    • An analytical mind with debugging skills.
    • Excellent background in RF / OTA measurements.
    • Availability to travel.

    What we'd love you to have:

    • Previous work experience in customer service or a relevant communicative role.
    • Knowledge about 5GNR technology & other cellular technologies is a plus.
    • 3GPP / GCF / PTCRB and conformance knowledge is a plus.
    • Spanish or any other additional languages are a plus.
    • The willingness to develop, ability to rapidly learn new technologies and provide technical assessments to customers.
    • The willingness to provide on-site technical support when required.
     
    What we offer:

    • Work related to cutting-edge technology.
    • Chance to gain expertise in wireless protocols.
    • Competitive salary and benefits package.
    • Private medical care.
    • Flexible working hours.
    • Positive, friendly atmosphere in the workplace, integration events.
    • Relocation package.
     

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