Customer Technology & Solutions Advisor

We’re looking for a tech-savvy Customer Technology & Solutions Advisor, who will act as the main point of contact for IT and technology projects across a portfolio of up to 80 locations. This is a cross-functional role focused on client relationship management, technical oversight, and project delivery — perfect for someone who combines infrastructure knowledge with strategic thinking and communication skills.

🔧 Your Responsibilities

🤝 Relationship Management

• Be the key technology contact for client stakeholders and local teams
• Build trust-based relationships through regular check-ins, calls, and on-site visits
• Ensure seamless communication between business, partners, and technical teams

🗂️ Portfolio & Technology Oversight

• Maintain and update tech inventory (equipment, vendors, systems, key contacts)
• Track solutions, interfaces, and 3rd party services across your locations
• Formalize investment and delivery plans aligned with overall strategy

🧩 Solution Advisory & Planning

• Propose and coordinate technology deployments and upgrades
• Prepare implementation plans (budget, timeline, scope)
• Help explain technical solutions in a business-friendly way, including CAPEX/OPEX impact

🚀 Project Coordination & Delivery

• Lead or support technology project rollouts across your portfolio
• Engage with internal teams (PMO, rollout, support, architecture) and external vendors
• Track project status, dependencies, and ensure quality delivery

🤝 Cross-Team Collaboration

• Coordinate with operations, procurement, and tech leadership
• Provide ongoing feedback on technology service performance
• Visit key sites and vendor locations as needed

🎓 Your Background

• Bachelor’s in Computer Science, IT, or similar technical/management field
• 3–5 years of experience in IT service delivery, project management, or tech advisory roles
• Previous experience working with multi-location portfolios or distributed environments

💡 Skills & Competencies

• Strong technical background (IT infrastructure, OS, networking)
• Excellent stakeholder management and project coordination abilities
• Fluent in English; additional local or regional language is a plus
• Ability to translate complex technical topics into actionable business plans

This is an offer for anyone who likes driving in Poland and Germany.