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Business Support Assistant

Business Support Assistant

Type of work
Employment Type
Operating mode


DSV is one of the world's leading corporations in the TSL industry with headquarter in Denmark. Air&Sea, ISS, Road, Solutions, and Services are all represented in Poland. We employ over 3000 people in Poland, and over 75 000 worldwide!

Company profile

Tech stack

    MS Office
    IT Support

Job description

Online interview

At DSV ISS we offer local and global IT positions in a rewarding and challenging environment. DSV Global IT is accountable for the strategy, system architecture, development and day-to-day operation & support for our global infrastructure and business applications. At every IT position at DSV ISS you have a real influence and a chance to produce visible results.

The Business Support Assistant will play a crucial role in providing comprehensive support and guidance to stakeholders within the External Integration Services organization. Your primary responsibility will be to assist in ensuring smooth operations and effective decision-making in various IT-related areas. This will involve coordinating projects and initiatives, managing deadlines, and maintaining thorough documentation and reporting. Additionally, you'll facilitate communication within the department and support the head of External Integration Services in various administrative tasks. Your role will be instrumental in fostering efficiency and productivity across the organization, ultimately contributing to the successful delivery of IT solutions and services to both internal and external customers.




  • Supporting Head of External Integration Services (EIS), ensuring well-functioning communication and collaboration with the organization. This includes coordinating initiatives, supporting managers across EIS, establishing manager meetings.
  • Efficient and transparent interaction with key stakeholders.
  • Supporting colleagues from EIS and EIS management when they raise questions regarding day-to-day operations.
  • Facilitate and drive clear communication channels for ongoing initiatives within the department.
  • Collaborate with cross-functional teams to align on deadlines and dependencies. 
  • Coordinate project timelines to ensure timely completion of initiatives.
  • Maintaining education materials.
  • Preparing reports and presentations


Job Requirements:


  • Excellent communication skills.
  • Showing initiative and ability to execute.
  • Proficiency in English (both written and oral).
  • Planning, organisation and administrative skills.
  • Proficiency level in Microsoft Office (PowerPoint, Word, Excel, Visio).
  • Working experience in global environment would be a plus. 
  • Experience with the Agile methodology would be a plus.

 What we offer:

  • Employment contract
  • Buddy
  • Comprehensive onboarding program
  • Internal training catalogue and e-learning platform
  • Culture of feedback
  • Internal transition program
  • Scandinavian work culture
  • Work-life Harmony


  • Sharing the costs of sports activities
  • Private medical care
  • Sharing the costs of foreign language classes
  • Life insurance
  • Corporate gym
  • Corporate sports team
  • Christmas gifts
  • Charity initiatives
  • Modern & ergonomic eco-office
  • Bike parking


DSV is one of the leading companies in the TSL industry (Transport, Forwarding, Logistics). Our headquarters are in Denmark. We provide services for thousands of companies around the world.

DSV includes DSV ISS, DSV Road, DSV Air & Sea and DSV Solutions. The Warsaw-based DSV International Shared Services (DSV ISS) company is developing dynamically. Our vision is to act as a DSV Global Competence Center achieving operational excellence through world-class solutions.

We employ over 1,000 fantastic people and this number is constantly growing. We offer the possibility of gaining global experience thanks to cooperation with clients from all over the world. Imagine you have friends from work who live in over 90 countries!

We offer work in such areas as business support, finance, accounting, customs administration, forwarding, transport damage settlement, data analysis and reporting, IT, Compliance and others. We employ both experienced specialists motivated to develop their careers in an international environment as well as young people looking for their first professional experience.


At DSV ISS, you will find everything you need to start your career positively or successfully develop it.

Global Experience

DSV ISS is a strong, global brand that guarantees stability. Working with us is also a truly international experience. Regardless of the position in which you start working at DSV ISS, you will work with people from different countries and use English on a daily basis. It is a fantastic feeling to be part of a global team.

Trust and transparency

We know that a good team, trust and transparency are necessary to be successful and satisfied from work. We value a good atmosphere, support each other, and share all key information so that you fully understand the meaning of your work.

Purpose - perfection

We strive for excellence in everything we do. We have ambitious goals, and we don't give up easily. We are convinced that everyone can become a valued expert.

Development that never ends

We appreciate regular feedback, share knowledge, and learn from each other. We will provide you with a clear career path and assessment process. The best employees participate in the Talent Program or the Manager Program.

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