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  • ServiceNow Developer
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    ServiceNow Developer

    Warszawa
    Type of work
    Full-time
    Experience
    Mid
    Employment Type
    Permanent
    Operating mode
    Hybrid

    Tech stack

      ServiceNow ITSM

      advanced

      Virtual Agent

      advanced

    Job description

    Online interview

    At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!


    Are you an experienced ServiceNow Developer looking for an exciting opportunity to contribute to innovative solutions? Join our team at Bosch and play a key role in developing and enhancing ServiceNow applications to support our business processes. If you are passionate about leveraging technology to drive efficiency and excellence, we encourage you to apply and become a part of our dynamic and forward-thinking organization.


    Tasks:

    • Designing and implementing of technical solutions based on user requirements using agile methodology,
    • Configuring and developing ServiceNow based ITSM Platform and specific modules leveraging out of the box features or creating custom solutions,
    • Installation and configuration of the Knowledge Management and Virtual Agent module in Service Now,
    • Configuring and developing Virtual Agent conversations with the conversational designer,
    • Integration of Intelligent search on Knowledge base and Virtual Agent application in Microsoft Teams,
    • Client Interface Configuration in support portal,
    • Display and configuration of Genius results,
    • Integrating of external systems based on common interface technologies,
    • Preparing project documentation,
    • Sharing knowledge with other team members.


    Qualifications

    • Several Years of Software Development experience, preferably on ServiceNow projects or comparable cloud platform projects,
    • Experience with a variety of common programming languages, in particular with ServiceNow relevant languages (Javascript, Angular, Bootstrap). Other languages like Java, C#, Python etc. are beneficial,
    • Good knowledge of ServiceNow ITSM, Virtual Agent, Knowledge Management modules
    • Ideally experience in Front- as well as Backend Development,
    • Deep understanding of modern software development and delivery techniques (CI/CD, Containerization and further),
    • Strong communication skills
    • English level - min B2


    Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.


    Work #LikeABosch:

    • Employment Contract
    • Competitive salary + annual bonus
    • Hybrid work with flexible working hours
    • Referral Bonus Program
    • Copyright costs for IT employees


    Grow #LikeABosch:

    • Complex environment of working, professional support and possibility to share knowledge and best practices
    • Ongoing development opportunities in a multinational environment
    • Broad access to professional trainings (incl. language courses), conferences and webinars


    Live #LikeABosch:

    • Private medical care and life insurance
    • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
    • Prepaid Lunch Card 
    • Number of benefits for families (for instance summer camps for kids)
    • Non-working days on the 24th and 31st of December

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