Digital Service Manager (IBM Hosting)

We are seeking a qualified Digital Service Manager (IBM Hosting) to join our team. The role includes responsibility for daily operations, service performance, vendor coordination, and the strategic development of IBM i & IBM z hosting platforms. This position offers the opportunity to contribute to a dynamic and evolving digital infrastructure.

Responsibilities

• Acting as global Service Owner for IBM i & IBM z platforms.

• Overseeing day-to-day operations to ensure availability, reliability, and security.

• Managing the hosting supplier including SLAs, finance follow-up, and continuous improvement.

• Driving the service roadmap in alignment with business and IT strategy.

• Supporting incident handling and operational stability.

• Working closely with architects, security, and service management teams.

Qualifications

• Proven experience in managing digital services within IBM Hosting environments.

• Strong understanding of digital infrastructure and service management principles.

• Excellent communication and stakeholder management skills.

• Ability to work collaboratively across diverse teams and manage multiple priorities.

• Relevant technical certifications or educational background in IT, digital services, or related fields are preferred.

• Analytical mindset with problem-solving capabilities.

Benefits

• Opportunity to work remotely, providing flexibility and work-life balance.

• Collaborative environment promoting professional growth and development.

• Flexible work arrangements supporting remote team management.

• Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.

• Agile approach and no bureaucracy.

• Outstanding integration trips to various places in Europe for all employees.

• Activities to support your well-being and health.

• Luxmed Gold Extended medical care and Multisport Plus benefit.