Senior Product Owner - Hybrid Digital Healthcare

Key Responsibilities

• Lead discovery for new and existing product areas - clinical workflow mapping to requirement definition.

• Translate market, customer and clinical needs into clear, actionable Epics, User Stories, acceptance criteria and prototypes.

• Work with key stakeholders to understand hybrid workflows, offline dependencies, and service delivery constraints.

• Own and prioritise the product backlog, balancing strategic goals, commercial priorities, compliance and engineering capacity.

• Partner with Clinical Operations to ensure roadmap alignment and high-quality deployments.

• Own feature readiness, from UAT through to release planning and launch communication.

• Conduct user acceptance testing and ensure solutions meet clinical, patient and operational expectations.

• Analyse usage data, customer feedback, and operational metrics to identity improvements and inform roadmaps decisions.

Skills & Experience

• At least 5 years experience in product delivery in a B2B or B2C multi-product company building global customer-facing products.

• In-depth knowledge of Agile Software Development Methodologies.

• You will have worked with development teams, led rituals, and written specifications.

• Ability to own, prioritise and manage product backlogs.

• Excellent user-centred design principles.

• Excellent communication skills, both verbal and written, fluency in English written and spoken essential.

• Strong analytical and problem-solving skills. 

• Able to confidently present and influence senior management.

• Ability to work with cross-functional teams.

Core Requirements

• At least 5 years experience as a Product Owner / Product Manager is a MUST.

• Experience delivering products that combine digital interfaces with real-world operational workflows (e.g., clinics, pharmacies, logistics, retail, diagnostics).

• Ability to write high-quality PRDs, Epics, User Stories and acceptance criteria.

• Evidence of core product management experience, working with stakeholders, design and engineering.

• Highly self-motivated, curious and customer-focused.

• Able to manage multiple initiatives.

• Experience working in a multi-product environment.

• Knowledge of the Healthcare business.

Preferred Experience

• Experience with healthcare, pharmacy, telemedicine or regulated environments.

• Exposure to multi-tenant or multi-brand product environments.

• Comfort working with enterprise customers and participating in customer-facing requirements discussions.

Education & Attributes

• Bachelor’s or Master’s degree in Business, Technology, Engineering, Design, Healthcare Management, or a related field.

• Highly self-motivated, organised, and comfortable managing multiple initiatives simultaneously.

• Curious, empathetic, and committed to improving the clinician and patient experience.

• Able to operate autonomously while collaborating effectively within a cross-functional team.