Account Manager

We are looking for an Account Manager to strengthen our HMI service line. This person will focus on acocunt management, customer development and sales & presales support.

REQUIREMENTS

• Based in Poland.

• Proven experience as an IT Project Manager, Delivery Manager Program Manager, Senior Project Manager, or Account Manager.

• Experience in pre-sales activities, including bidding and offer preparation.

• Solid understanding of the Software Development Life Cycle (SDLC) and industry best practices.

• Expertise in modern agile and iterative delivery methodologies.

• Fluent English (minimum C1 level).

Nice To Have

• Experience in Software House

• HMI or Embedded knowledge and experience.

RESPONSIBILITIES

Account Management & Customer Development - approx. 40% of effort

• Own and develop long-term relationships with assigned customers, building strong networks and engaging key stakeholders.

• Analyze customer strategies, business plans, and initiatives to define and execute joint development and growth plans.

• Drive revenue recognition and expansion within customer organizations, while strengthening brand awareness in client accounts.

• Hold regular customer meetings (including at least one face-to-face meeting per year) and align on budgets, forecasts, and financial planning.

• Create, maintain, and regularly update Account Plans; organize and lead quarterly (at least every three months) Account Plan reviews.

• Participate in Steering Committees (SteerCos) and Quarterly Business Reviews (QBRs), and communicate account plans, progress, and risks.

Sales & Pre-Sales Support - approx. 40% of effort

• Actively generate new sales leads and identify upsell and cross-sell opportunities.

• Support bidding, pre-sales activities, and the preparation, review, and presentation of commercial offers.

• Participate jointly with the Business Unit Director (BUD) in commercial, contractual, and negotiation discussions with customers.

Delivery Oversight & Governance- approx. 20% of effort

• Oversee delivery across multiple teams and projects, ensuring alignment with customer expectations and business objectives.

• Manage and oversee budget planning, tracking, and reporting to ensure financial control and transparency.

• Ensure compliance with internal governance standards and external regulatory requirements.

• Take responsibility for purchase orders (POs) for new projects and accountability for POs related to ongoing engagements.

About Spyrosoft

Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries.