Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon, has already attracted over 10 million players, and we鈥檙e aiming for 50 million in the next 18 months! 馃幃
We鈥檙e also thrilled to announce the聽soft launch聽of our latest project -聽Monopoly World, a groundbreaking geolocation-based game! 馃殌聽
As our team continues to grow, we鈥檙e currently looking for a聽Junior Customer Support Specialist聽to join our聽Growth Team聽- someone eager to develop their skills while managing a community of over 4 million players (and counting!).
It's a full-time, work-from-office position in the historical railway station building in Krak贸w.
- Resolving player issues
- Managing Discord and engaging with the community
- Supporting in-game events and LiveOps
- Optimizing support processes
Join Reality Games and help us shape the future of mobile entertainment! 馃幃
What we are looking for:
- Interest in community-driven games
- At least 1-year of previous customer service experience
- Strong communication skills, B2+ English
- Bachelor鈥檚/Master鈥檚 degree (or in progress)
- A team player with a positive, can-do attitude
OUR PERKS
- Leader's support - Ask for help, give and get feedback, set up goals, and develop your skills
- Knowledge sharing - Employee development is key for us!
- Fast-paced career - Professional growth opportunities, supported by a performance review process
- Devices - You will have the proper resources you need for your work
- Beautiful office -聽聽based in Krakow at the iconic building of the Railway Station located in the heart of the historic center of the city
- Flexible hours - Whether you are an early bird or late owl - we get you covered
- Growth budget - Let us know if you need any books or other materials that will help you grow
- Team gatherings - Take part in events with pizza, games, and snacks with a good company
If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply.