Senior Technical Writer

(2249)

N-iX is looking for a Senior Technical Writer to join the E-Commerce project.

Your Responsibilities 

• Plan and create technical documentation for our e-commerce platform and APIs in cooperation with product managers 
• Work closely with product owners to understand the how and why behind tools´ features 
• Work with software development teams to document new and changing product features and offering, ensuring documentation accuracy, quality, and usability
• Organize and manage your work as part of a self-organized team and meet commitments 
• Work with other technical writers on information design & architecture, user experience, and process enhancements 
• Get hands-on with our platform & gather content for documentation by various means, including direct interaction and use of platform tools 
• Manage publication of documentation websites via documentation solutions like MadCap Flare, Readme.io, and Docusaurus 
• Contribute to improving our existing documentation and maintain platform knowledge 

Your Background 

• Spoken and written English at native-speaker level 
• Strong technical understanding of software, web technologies, and technical proficiencies in SaaS 
• At least 5+ years of experience in writing technical publications for software products, ideally APIs 
• Excellent verbal and written communication skills; ability to write clear and concise content 
• University degree in Technical Communication or equivalent 
• Knowledge of topic-based authoring, single-source publishing, and structured writing 
• Efficiency with modern documentation technology stack including Madcap, static site generators (Docusaurus), Jira, Git, and a docs-as-code approach 
• Experience with development concepts and tools (source code management, code review, and CI/CD) 
• Familiarity with and previous experience working in an agile environment which translates in grasping complex technical concepts and handling complex tasks in a timely manner 
• Ability to operate under ambiguity and manage your own time 
• Experience with XML, HTML, and CSS 
• Precision and attention to detail 
• Ability to think for yourself and creativity in conveying information most effectively
• Familiarity with the Microsoft Writing Style Guide and the ability to write consistently in this style

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits