Product Owner ServiceNow OMT/TNI

Your Responsibilities:

• Own and manage the ServiceNow product backlog, including definition, refinement, and prioritization of requirements
• Collaborate with internal teams to gather, validate, and translate business needs into actionable user stories
• Communicate product vision and priorities clearly to development teams and stakeholders
• Continuously deepen your understanding of ServiceNow capabilities to identify areas for innovation and improvement
• Define and document user stories, use cases, and acceptance criteria in collaboration with stakeholders
• Ensure effective implementation of requirements by working closely with development teams
• Actively participate in agile ceremonies such as sprint planning, backlog refinement, reviews, and retrospectives
• Guide the strategic development of order management and network inventory processes in the telecommunications sector, particularly using ServiceNow OMT and TNI modules
• Oversee integrations with relevant systems (e.g., OSS/BSS, GIS, activation systems) to ensure seamless workflows and consistent data

Your Profile:

• Bachelor’s degree in Computer Science or a related field
• Several years of professional experience as a Product Owner, ideally in a ServiceNow environment
• Hands-on experience with the OMT and TNI modules in ServiceNow is highly desirable
• Solid understanding of telecommunications processes, especially fiber optic network operations
• Knowledge of best practices in agile product development and ServiceNow platform standards
• Experience managing product backlogs and translating business needs into technical requirements
• Practical knowledge of ITIL or relevant certification is an advantage
• Excellent English communication skills, both verbal and written
• Strong collaboration skills and the ability to align multiple stakeholders around a common goal