Role:
We are looking for tech-oriented Associate who would like to grow in IT Support Area. The person in this role will join BI Solutions team to provide Snowflake technical support, perform trouble-shooting function and resolve customer IT requests related to database administration and architecture.
Responsibilities:
- Support BAU operations on Snowflake platform, including access management, audits, and other administrative activities
- Provide snowflake design & architecture advisory, positioning himself/herself as platform SME
- Day-to-day maintenance support of Business Intelligence deliveries and tools (SharePoint, ZenDesk)
- Taking part in optimizing and automating operational processes
- Assist customers and employees in resolving technology issues
- Communication with internal and external stakeholders and managing their expectations
- Develop own expertise and share it with the team members to help grow the team
Requirements:
- Working experience in BI tools (Tableau, Power BI preferred), querying databases (SQL, Snowflake) and / or ETL tools (e.g. Alteryx, Azure Data Factory) would be strong plus
- Database administration practice/knowledge is a strong plus
- Academical IT or other Engineering background preferred (BI, computer science, econometrics, operations research or statistics preferred)
- International work experience will be a plus
- Very good command of English is a must
- A team player with excellent written and verbal communication skills – able to effectively communicate both with technical experts and management (including external customers) to manage their expectations
- Ability to deliver high-quality work in a timely and first-time right manner
We offer:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...