Senior Backup Specialist

Our Company 

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.    

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. 

The Team 

We collaborate with enterprise clients across various industries to understand their unique challenges and deliver innovative, profitable solutions. Our team's success is rooted in strong partnerships, cross-functional collaboration, and a shared commitment to delivering value to every line of business.  

We’re looking for dynamic professionals to help build deep customer relationships and passionately communicate our value proposition. 

What You’ll Be Doing 

As a Senior Backup Specialist within our Global Delivery division, you’ll play a pivotal role in implementing and maintaining Commvault Backup & Recovery solutions for some of our largest enterprise clients.  

You’ll also collaborate closely with internal stakeholders across Sales, Pre-Sales, Professional Services, and Global Support to ensure the delivery of top-tier solutions. 

We are open to candidates from anywhere in Poland. The role will primarily be remote, with occasional travel to the office as needed.

Key Responsibilities: 

• Solution Design & Implementation: Develop and implement customized solutions using a portfolio of products, including Commvault Backup & Recovery and Hitachi’s proprietary technologies. 
• Project Leadership: Take technical ownership of projects, from troubleshooting to leading customer workshops, ensuring successful outcomes. 
• Collaboration & Coordination: Work alongside Project Managers to drive projects forward, and support virtual account teams by partnering with Pre-Sales, Sales, and partners on opportunities and RFPs. 
• Customer Engagement: Build and nurture technical relationships with key stakeholders, proactively identifying opportunities for incremental business. 
• Knowledge Sharing: Participate in regional Subject Matter Expert groups to enhance personal and team knowledge. 
• Documentation: Record and communicate client feature requests and issues to ensure continuous improvement. 

What You’ll Bring: 

• Extensive experience in Commvault Backup & Recovery solutions. 
• Technical Expertise: Broad knowledge of infrastructure environments, including Storage, Network, Compute, and Operating Systems. 
• Communication Skills: Fluency in written and spoken English, with strong analytical and problem-solving abilities. 
• Innovative Mindset: A proactive approach to solving complex challenges creatively. 
• Collaboration: Strong interpersonal skills and the ability to work effectively within cross-functional teams.