Project Management Office

Introduction & Summary:

The PMO outcome-based model aims to enhance application development across the AFKL group, managing a large portfolio of resources and vendors. We seek a professional with expertise in outcome-based models, robust analytical skills, and the ability to facilitate change management processes within collaborative teams. The ideal candidate will possess strong communication skills and a propensity to engage with both internal IT teams and business stakeholders to demonstrate project benefits effectively.

Main Responsibilities:

The PMO will be integral in guiding the development and implementation of the outcome-based model across vendor teams. Key responsibilities include:

• Providing support to Service Delivery Managers (SDMs) in integrating outcome-based practices.

• Developing and maintaining dashboards for tracking project progress.

• Organizing steering committee (SteerCo) meetings to align stakeholders.

• Managing the investment budget of €2M effectively.

• Creating and disseminating guidelines and documentation.

• Facilitating contractual amendments and change management processes.

• Encouraging and supporting mixed teams to adapt to outcome-based frameworks.

• Communicating benefits and fostering collaboration between product owners and IT teams.

Key Requirements:

• Fluency in English.

• Strong PowerPoint presentation skills.

• Proven experience in managing outcome-based models (managed services).

• Excellent analytical and synthesis abilities.

• Strong communication and inter-personal skills, with an emphasis on relationship building.

• Capable of working autonomously while supporting team objectives.

• Expertise in change management practices.

Nice to Have:

• Experience in vendor management.

• Knowledge of contract negotiation processes.

• Familiarity with dashboarding tools.