Manager Data Platform Operations

At DSV ISS we offer local and global IT positions in a rewarding and challenging environment. DSV Global IT is accountable for the strategy, system architecture, development and day-to-day operation & support for our global infrastructure and business applications. At every IT position at DSV ISS you have a real influence and a chance to produce visible results.

Your responsibilities:

• Lead an international team responsible for supporting and operating DSV’s cutting-edge in-house solutions.
• Drive the transformation of the DSV Platform and Application support towards end-to-end operations across critical digital assets.
• Work with advanced technologies, including ML/AI, real-time data processing, Data Mesh, and Multi-cloud hosting.
• Adopt and enhance ITSM and collaboration tools/processes.
• Lead and mentor global SRE and support teams.
• Partner with IT and business stakeholders to meet requirements and drive results.
• Establish a standardized end-to-end application operations model, spanning critical business processes.
• Take accountability for all elements of Application Support and SRE deliveries, including:
• Implementation of a standard framework.
• Automated monitoring and alerting.
• Incident resolution, root cause investigation, and corrections.
• Maintain a continuously updated compliance assessment for each product and serve as a source for Digital Product KPIs.

Our requirements:

• Proven leadership skills with 3+ years of experience in operations management.
• Bachelor’s degree or equivalent experience.
• Strong ownership mindset, customer service orientation, and adaptability under pressure.
• Ability to investigate and troubleshoot detailed technical issues while maintaining a strategic perspective on Support and Operations.
• Strategic thinker committed to continuous improvement and capable of executing ideas and concepts.
• Innovative and creative mindset, with a passion for learning new knowledge and driving new processes and methods.
• Exceptional communication and influencing skills in English.

Technologies We Use

• Programming: Java (Spring Boot)
• Databases: MongoDB
• Event Streaming: Confluent Kafka
• Version Control: Git
• CI/CD Tools: Argo, Azure DevOps
• Containerization & Orchestration: Docker, Kubernetes
• Monitoring & Alerting: ELK Stack
• ITSM: ServiceNow
• Documentation/Workflow: Jira & Confluence

What we offer:

• Employment contract 
• Private medical care 
• Comprehensive onboarding program 
• Buddy 
• Work-life Harmony 
• Modern eco-office 
• Vacation allowance 
• Canteen 
• Comfortable ergonomic office 
• Scandinavian work culture 
• Internal training catalogue 
• Culture of feedback 
• Internal transition program 
• Holiday gifts 
• Sport groups 
• Bike parking 

MEET US

DSV is one of the leading companies in the TSL industry (Transport, Forwarding, Logistics). Our headquarters are in Denmark. We provide services for thousands of companies around the world.

DSV includes DSV ISS, DSV Road, DSV Air & Sea and DSV Solutions. The Warsaw-based DSV International Shared Services (DSV ISS) company is developing dynamically. Our vision is to act as a DSV Global Competence Center achieving operational excellence through world-class solutions.

We employ over 1,000 fantastic people and this number is constantly growing. We offer the possibility of gaining global experience thanks to cooperation with clients from all over the world. Imagine you have friends from work who live in over 90 countries!

We offer work in such areas as business support, finance, accounting, customs administration, forwarding, transport damage settlement, data analysis and reporting, IT, Compliance and others. We employ both experienced specialists motivated to develop their careers in an international environment as well as young people looking for their first professional experience.

WHY US?

At DSV ISS, you will find everything you need to start your career positively or successfully develop it.

Global Experience

DSV ISS is a strong, global brand that guarantees stability. Working with us is also a truly international experience. Regardless of the position in which you start working at DSV ISS, you will work with people from different countries and use English on a daily basis. It is a fantastic feeling to be part of a global team.

Trust and transparency

We know that a good team, trust and transparency are necessary to be successful and satisfied from work. We value a good atmosphere, support each other, and share all key information so that you fully understand the meaning of your work.

Purpose - perfection

We strive for excellence in everything we do. We have ambitious goals, and we don't give up easily. We are convinced that everyone can become a valued expert.

Development that never ends

We appreciate regular feedback, share knowledge, and learn from each other. We will provide you with a clear career path and assessment process. The best employees participate in the Talent Program or the Manager Program.

Find out more at www.kariera.pl.dsv.com

Nr ref. GIT/ET/OM/89351/269