Senior IT SysOps Administrator

Company Description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!

Job Description

We are seeking a skilled and experienced Senior IT SysOps Administrator to ensure the seamless operation of our IT infrastructure. In this role, you will implement, develop, and maintain systems, applications, and solutions based on virtualization technologies. You will also support the continuous functioning of IT-related systems and technical infrastructure, troubleshoot technical issues independently or with external partners, and optimize IT processes.

Key Responsibilities:

• Administer and manage Windows endpoints (servers, clients) using directory service, automation and MDM/UEM systems.
• Manage and configure systems based on public, private or hybrid cloud infrastructure.
• Monitor and ensure the stability and continuity of IT services and server operations.
• Identify, troubleshoot, and proactively prevent technical issues.
• Automate repetitive tasks using scripting languages (i.e.PowerShell).
• Secure operating systems and services following cybersecurity best practices.
• Evaluate and implement technical solutions to meet company needs.
• Optimize IT processes for resource utilization and system scalability.
• Provide third-line support for end-users regarding systems from Windows family.
• Share knowledge within the team regarding supported technologies.

Infrastructure Management:

• Maintain system solutions based on automation and virtualization, proposing technical guidelines.
• Support other departments within the global IT structure.
• Assist with the maintenance and operation of server rooms and distribution points.
• Create technical documentation for ongoing work and implementations.
• Liaise with external IT service providers (i.e. telecommunications) to address issues and ensure service quality.

Qualifications

• Minimum of 5 years of experience in a similar role.
• Proficient in Microsoft Windows operating systems.
• Strong knowledge of access and identity management systems (Active Directory + chosen cloud provider).
• Advanced knowledge of automation techniques using a scripting language and CM systems (Ansible, Puppet, Chef).
• In-depth knowledge of virtualization, including public, and hybrid cloud providers.
• Familiarity with database systems (e.g., MS SQL, PostgreSQL).
• Experience with service monitoring systems (e.g., Zabbix).
• Knowledge of cybersecurity best practices.
• Basic knowledge of server hardware, LAN configuration and administration.
• Proficiency in English, both spoken and written.

Preferred Certifications:

• Microsoft Certified in Administrator role or equivalent MCSE, MCSA).

Additional Information

Working mode

• Remote/ Hybrid. For this role, you can choose to work from one of our offices located in Warsaw, Krakow, or Wroclaw.

Perks & Professional Growth

• Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.
• A welcome pack filled with goodies — to help you feel right at home once you join the team.
• Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
• Merch — gifts for newborn rebels and regular chances to nab some cool swag!

Health & Well-being

• Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.
• Psychological care — free mental health support and various well-being webinars. 
• Multisport card — gain access to a wide number of sporting and fitness facilities across the city.

Social Activities & Life in the Office

• Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
• Healthy selections — ​​organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!
• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.

Head office in Warsaw

• Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.
• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.
• Car and bike parking spaces.
• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
• No dress-code — we like to keep it casual.

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