BMC Solution Engineer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR TASKS

• Lead technical consultations to gather deployment and integration requirements.

• Analyze and document design inputs: interconnectivity, OSS systems, LTE elements (MMEs), platform dependencies, and interface boundaries.

• Prepare and maintain Customer Site & Network Integration Surveys (CSNIS) using client standards.

• Populate CSNIS with technical data: IP schemes, routing, VLANs, architecture diagrams, DNS/NTP/SNMP settings, and configuration tables.

• Conduct stakeholder reviews and finalize deliverables.

• Create and validate site‑specific MoPs and ATPs.

• Plan integration windows in line with customer timelines.

• Install and configure BMC platform and applications per approved procedures.

• Validate connectivity with network elements (NAAD/FEMA IPAWS, MMEs, BSCs, RNCs, Small Cells, EMS/OSS via SNMP/FTP).

• Perform functional testing (live/simulated alerts) for end‑to‑end readiness.

• Serve as SPOC for all BMC technical issues.

• Respond to service requests, perform root‑cause analysis, and use diagnostics/logs.

• Collaborate with SMEs and manage ARs/NCT tickets for defects or documentation gaps.

• Provide regular status updates (daily for critical, weekly for others).

• Deliver resolution summaries and lead closure/signoff sessions

YOUR PROFILE

• Bachelor’s degree in Telecommunications, Computer Science, or related field.

• 5+ years in telecom infrastructure (core networks, messaging, or alerting systems).

• Expertise in BMC platform deployment and configuration.

• Strong knowledge of LTE/GSM/UMTS core networks and OSS/SNMP protocols.

• Experience preparing technical documentation (CSNIS, MoP, ATP).

• Skilled in network integration (IP addressing, VLANs, DNS/NTP).

• Strong troubleshooting and customer‑facing coordination skills.

• Hands-on experience with BMC deployments and public warning systems (FEMA IPAWS, NAAD).

• Practical lab validation and production rollout experience.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform,  Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.  

Apply now!