System/Business Analyst

Andersen is hiring a System/Business Analyst to work on a central integration layer that connects internal systems with external platforms, supporting scalable, reliable digital service integrations across multiple channels. 

The customer is an international organization providing a variety of technology-enabled services for different audiences. It develops and operates digital products that support everyday processes and interactions, placing emphasis on reliability, scalability, and efficient service delivery. The organization works in a dynamic environment, continuously improving its solutions, and collaborating with external stakeholders on a long-term basis. 

The project focuses on building a central integration layer that enables seamless interaction between internal systems and external platforms. It supports multi-channel sales of travel insurance with extended medical coverage, ensuring scalability, reliability, and alignment with a unified integration strategy.  

Responsibilities: 

• Defining and maintaining the product vision, success metrics, and business objectives aligned with strategic goals and customer needs. 

• Owning day-to-day product decisions to maximize value and ROI. 

• Translating strategy into a clear roadmap, prioritized epics, and releases. 

• Making scope and trade-off decisions considering user impact, feasibility, risks, budget, and timelines. 

• Engaging stakeholders, tracking KPIs and feedback, and continuously refining product direction. 

• Ensuring backlog readiness and partnering with Business Analysts on detailed requirements. 

• Driving stakeholder alignment, communicating decisions, and leading sprint reviews and demos. 

• Overseeing release planning and go-to-market readiness, validating increments against the - Definition of Done and monitoring adoption. 

• Ensuring compliance with legal, data privacy, and security requirements. 

• Managing risks, dependencies, and impediments, escalating issues when needed. 

• Embedding agile and Lean practices into product delivery. 

• Promoting a culture of experimentation, learning, and continuous improvement. 

Must-haves:  

• Commercial experience as a System/Business Analyst for 2+ years. 

• Strong understanding of product vision. 

• Ability to manage dependencies, proactively raise concerns, and drive resolution. 

• Experience with Postman, Swagger/OpenAPI, REST APIs. 

• Working knowledge of PostgreSQL. 

• Experience with modeling tools and notations such as UML, BPMN, Camunda, Draw.io. 

• Proven capability to build and maintain effective relationships across multiple teams. 

• Experience conducting market and best-practice research to bring innovative ideas. 

• Ability to document product features, including AS-IS and Target states. 

• Strong communication skills, proactivity, and stakeholder management abilities. 

• Familiarity with Git. 

• Level of English – from Upper-Intermediate and above. 

  
  

Reasons why this job would be interesting to you: 

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 

• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 

• We welcome specialists from every part of the world. 

• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 

• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. 

• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 

• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 

• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 

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https://people.andersenlab.com/