System and Business Analyst (telco)

Hello,
We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :)
The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world.
For the project that we are working on with our partner, we are looking for System and Business Analyst.

Your duties will include:

• Identify, analyze, and document business and user requirements for IT systems.

• Prepare analytical, technical, and project documentation.

• Model business processes using appropriate tools and notations.

• Act as a bridge between business stakeholders and IT teams, supporting all stages of project delivery.

• Translate business needs into clear functional and technical requirements for development teams.

• Describe APIs and system integrations.

• Work with data and perform basic analyses using SQL when needed.

• Apply domain knowledge in telecommunications, including:

  • mobile and fixed telephony

  • MNO/MVNO environments

  • billing processes

  • telecom sales processes

  • number portability processes (including inter-operator transfers)

  • telephone number lifecycle

  • TM Forum standards and frameworks

Requirements that must be met:

• Minimum 3 years of experience as a System / Business Analyst

• Strong analytical skills with the ability to independently drive analysis work.

• Hands-on experience in creating analytical and technical documentation.

• Solid understanding of telecom domain concepts (mobile & fixed telephony, billing, number portability, MNO/MVNO).

• Practical experience in translating business requirements into technical specifications.

• Experience in describing integrations and APIs.

• Basic SQL knowledge.

• Very good command of Polish.

• Good working knowledge of English, allowing comfortable use of technical documentation.

Nice to have:

• Experience with tools such as Enterprise Architect, Jira, Confluence, Figma.

• Knowledge of BPMN and UML notations.

• Understanding of relational and non-relational databases.

• Experience with CRM systems and cloud solutions (especially GCP).

• Familiarity with telecom-specific areas such as Number Portability (PLI CBD), Order Management, CPQ.

• Knowledge of methodologies and practices supporting analytical work (Agile, Scrum, Design Thinking

What we offer:

• We are open and honest and we solve problems instead of generating them.

• Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job!

• A small team

• An international working environment and international projects

• Private medical care

• Sports card

• Training courses

• Work that is 100% remote (unless you prefer another system)

We have an office in Krakow, but if you like to work remotely, that’s absolutely fine. We are OK with fully remote work. For us, you can be located anywhere. :)

Why it’s a good idea to work with People More?

• If you are not satisfied with your work or your tasks, we’ll find a way out together!

• If you get bored, we will offer you a new product and new, fascinating tasks

• We will work on your brand together: you will get an opportunity to attend conferences, including as a speaker, and we will help you publish in recognized magazines and online

• We will facilitate your access to challenges that are usually difficult to get

• At any time, you can talk directly to the board of People More—we talk your language because the company’s founders are software developers and designers!

What does the recruitment process look like?

• A friendly remote initial interview

• A remote technical talk

• The decision to work together!