Business Systems Analyst

Responsibilities

• Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle.

• Demonstrate knowledge of System Development Life Cycle (SDLC), requirements management and other associated methodologies.

• Anticipate, elicit, analyze, understand, validate, coordinate, document and manage business and functional requirements associated with formalized project life cycle across product releases or projects.

• Provide support to project management for the implementation of customer solutions, and articulate technical concepts.

• Document, analyze and interpret business policies and processes. Perform gap analysis and analyze results.

• Manage workload to ensure all tasks and assignments are completed accurately and on time Present information effectively to customers and respond in a timely, accurate manner Manage data via Requirements Management Tool(s).

• Assume additional related responsibilities as required.

Requirements

• BS or BA in Business Administration, Business Analytics, or related field.

• 3-5 years of proven Business Analyst experience. Experience in the lottery industry is preferred.

• Must be familiar with MS Office (especially Excel, PowerPoint, and Word), Visio, and Figma.

• Must be familiar with Requirements Management Tool (i.e., JIRA, Trello, Miro).

• Able to build strong customer relationships and function in a fast-paced environment.

• Highly developed analytical skills and creativity to develop solutions to business issues.

• Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff and customers.

• Strong interpersonal skills; team player.

• Interest in state-of-the-art technical solutions and willingness to learn complex systems.

• Strong problem-solving skills. Must be able to present creative solutions.

• Highly organized. You should be able to meet demanding deadlines and manage simultaneous projects.

• Demonstrates a high level of knowledge about the agile process approach.

Client

A global leader with a sharp focus on lottery solutions. A confident step forward building on a long history of delivering safe and secure technology, demonstrating strong commitment to customers as a dedicated lottery service provider. Leveraging collective insight, experience, and expertise to create reliable and engaging solutions that help lottery clients achieve objectives, meet player needs, and deliver meaningful benefits to communities.