Network Engineer
Support
Network Engineer
Kraków
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Remote
Tech stack
BGP
VXLAN
Juniper
Network Security
Job description
Online interview
As vmgen Network Engineer you will: analysis, design, configuration, and fixing issues with the network structure or application modules. The role of a network engineer is to make sure that communications function through the network is uninterrupted and that the network's performance sees the urgent requests. The VMgen network spans hundreds of POP(s) and thousands of peers. You will be comfortable working with a global, distributed team of network experts.
Position Responsibilities
- Responsible for initial triage, escalation, and resolution of customer issues.
- Identification, notification, and escalation of network issues
- Responsible for working with peers, deploying new sites/links, traffic balancing, etc.
- Ensure that communications function across the network architecture and that the network’s performance meets client requirements
- Configure effective routing policies and procedures and reconfigure policies to ensure the best performance
- Install, configure and monitor essential network security protocols
- Document cause analysis and offer solutions to prevent future network outages
- The ability to escalate issues to senior engineers or management
- Communication to remote datacenter facilities to facilitate remote hands operations to resolve customer issues
- Continued communication with customers to ensure customer support SLAs are met/exceeded
- Provide situational awareness to the team through email and chat communications
Minimum Qualifications
- Bachelor’s degree in Computer Science, a related technical field involving software/systems engineering, or equivalent practical experience.
- Strong understanding of BGP, OSPF, VXLAN
- JNCIA, CCNA, JNCIE, CCIA, etc. or equivalent experience required.
- Considerable network engineering understanding with exposure to Juniper, Dell Fabric, Cisco routing, and switching
- Understanding network security (firewalls and IDS) design and implementation.
- Fluent English, both spoken and written
- Help Desk and/or Call Center Experience
- Understanding VPN(s), tunneling in both hardware and software
- Bonus - experience with networking in the cloud and on modern frameworks (e.g. calico in k8s, or from linux bird, FRR, exabgp, quagga)
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