Product Manager

WE ARE

SoftServe is a leading advisory and IT development services company focused on helping clients build cutting-edge and innovative solutions. Our clients represent a range of industries including but not limited to healthcare and pharmacy, finance, retail, and Internet communications.

Our team is responsible for the inception, defining new products, and running PoC projects leading to market success, as well as leading a complex, multi-disciplinary product engineering process that delivers proof of exceptional value to the Company and its customers.

If YOU ARE

• Proficient in product management, business analysis, and product marketing of digital products

• Demonstrating proven ownership and value during the whole PDLC to our external and internal clients

• Hands-on in designing, developing, and managing software products and/or software solutions

• An analytical, data-oriented, and consumer-centered professional

• Knowledgeable in developing software product specs, prioritizing product backlog, managing roadmap, market and competitors’ analysis, and monitoring

• An effective communicator and speaking up in front of diverse audiences

• Excellent in people and management when interacting with staff, colleagues, cross-functional teams, and third parties

• Proactive and driven by a 'get things done' attitude and strategic thinking

• A holder of MBA, Pragmatic Marketing Certification (PMC) III or higher (would be a plus)

• Showing technical background, working with IoT, AI, RPA, BI/Big Data (nice to have)

• Experienced in successful implementation of decision support systems, data warehouses, and data integration (as a bonus)

• Skilled in configuring and integrating CRM (Salesforce), ERP (SAP, Oracle, Microsoft Dynamics), and Sitecore (as a perk)

AND YOU WANT TO

• Be in charge of challenging and interesting pre-sales, product discoveries, ideation projects, proof of concept, and MVP development

• Analyze the market, evaluate the competitive landscape, summarize market problems, and frame product distinctive competence

• Understand product place in overall company strategy and portfolio; describe product's main focus and problem statement to address; elaborate the product roadmap

• Identify the opportunity window in the current market/problem-solving focus

• Ideate around a possible product value proposition

• Accommodate the innovation framework and approaches to bring outstanding value

• Facilitate, frame, and assist in PoC implementation to prove the product value and get early market feedback, or check the technical feasibility

• Ensure PoC evaluation and feedback gathering upon results, analyzing the next steps

• Proceed with market validation: trend watching, market feedback monitoring, product success metrics (customer usage analysis, NPS, etc.) on product/ individual features level

• Frame the main User/Buyer personas to be addressed within product scope and map product features addressing their problems

• Structure and decompose the product scope, writing business, and functional requirements if needed

• Drive feature development

• Guide our clients, large enterprises and software product companies, through product discovery and product strategy framing process

TOGETHER WE WILL

• Maximize the customer and business value provided by their products

• Assimilate best practices from experts by working in a team of top-notch experts, and learning from leaders from different organizations

• Use our access to expert communities, paid certifications, and professional events

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.