Salesforce Functional Consultant

Salesforce Functional Consultant

Salary: 140 - 190 PLN / h (net, B2B) 

Work Model: 100% Remote

Contract Type: B2B 

We are seeking a Salesforce Functional Consultant with a proven track record of delivering high-quality Salesforce implementations. The ideal candidate will have a passion for technology and a commitment to delivering exceptional client service. You will be collaborating in a dynamic environment where you will have the chance to make an impact on a global scale, cooperating with leading market players and innovators.

We look for individuals with a strong CRM consulting background and a desire to deliver innovative solutions. We need professionals who possess the drive to help our clients achieve their business objectives through the effective use of technology, and especially through the use of AI.

Responsibilities

• Provide functional expertise and leadership in one or more business domains – e.g. Sales Effectiveness, Marketing Automation, Service Excellence, Customer Portal – leveraging the Salesforce platform and its ecosystem.

• Provide functional expertise in one or more target sectors e.g. Life Sciences/Pharma, Insurance, Technology, Telecoms.

• Lead business analysis of client’s current and to-be processes to define system/ technology requirements using best practice and focus on maximising use of OOTB components.

• Drive functional/application designs and ensure technology solutions represent current and future business requirements.

• Support/lead the workstream to capture user requirements, conduct user reviews and run stakeholder alignment meetings.

• Independently communicate with both client technical teams and business stakeholders as needed during the design and implementation.

• Support the scoping, shaping and delivery of bids and proposals, winning and delivering on the customer and digital transformation engagements.

Requirements

• At least 4+ years of consulting experience leveraging the Salesforce platform, its ecosystem and other emerging technologies.

• Minimum two Salesforce certifications.

• Proficiency in English

• Be willing to travel to UK, Ireland or Nordic countries up to 8 days per month to collaborate directly with clients and wider project teams.

• Ability to articulate the value of Salesforce as a platform in business to a non-technical audience in a clear and compelling fashion.

• Experience in designing and delivering solutions in the Salesforce ecosystem – including but not limited to core Salesforce Clouds (Sales, Service, Experience, Marketing) and leading ISV solutions.

• Excellent oral and written communications skills; must be articulate and persuasive.

• Demonstrate a commitment to quality and attention to detail.

• Strong business analysis, problem solving and analytical skills.

• Capable of prioritising and multi-tasking in a dynamic environment.

• A track record of successful project delivery and client satisfaction.

• The ability to collaborate effectively in a fast-paced, global team environment.

• Experience on face to face with clients, including running workshops and delivering presentations.

Nice to have

• Strong presentation skills using Microsoft PowerPoint.

• Some project management experience.

• Industry specific knowledge (Pharma, Life Sciences, Financial Services).

• Regulated industry experience (solution assurance).

• Veeva CRM experience.

• Experience with one or more Salesforce Industry Clouds.

• Ability to facilitate requirements gathering workshops with clients to identify pain points and translate functional requirements to technical solutions.

• Good understanding of Systems Development Life Cycle and Agile methodologies.

• Ability to drive change and effectively manage projects and stakeholders.

• Strong organisational leadership and influencing skills.

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