L2 Technician (RIM)
Support
L2 Technician (RIM)
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Office
Tech stack
Windows
Linux
English
VMware
Hyper-V
Citrix
Job description
Online interview
Remote Infrastructure Management Technician (L2)
Key role focus is to ensure that the overall ICT architecture is maintained in a coherent manner and that appropriate considerations are made for its security and quality.
Key role focus is to ensure that the overall ICT architecture is maintained in a coherent manner and that appropriate considerations are made for its security and quality.
The ideal candidate must be self-motivated with a proven track record in solutions architecture with demonstrated experience in cloud, mobile and web technologies. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities.
what we offer
- Extended Luxmed private medical care package
- Multisport card for the Employee
- Group Life Insurance
- Opportunity to work in an international, multi-cultural environment
- Ambitious role in a global company
- Cooperation with an experienced team and an excellent working environment
- Contract of employment/B2B, full time
your tasks
- Interact with HW vendor to open repair call and follow till completion
- Interact with SW vendor to open support call, provided required information and follow till completion
- Escalate with all required information to Competence Centers any issue that has a 3rd level support complexity
- Interpret, use and apply information contained in the knowledgebase to solve all the issues that usually happens on the infrastructure
- The monitoring, management and support of heterogeneous environments (Windows, Linux, Vmware, Hyper-v, Storage, Backup)
what we expect
- Virtualization knowledge (Vmware, Hyper V, Citrix, etc)
- Cluster experience on Windows and Linux
- Capability to operate in a complex production environment
- Able to navigate and troubleshoot in a Mac OS environment is a plus
- capability to operate at level 2 knowledge (hands on) on all the required technologies
- Expert knowledge of Windows server operating systems
- Expert knowledge of Linux systems and open source technologies
- Experience integrating Windows services with Unix/Linux environments is strongly desired
- Experience with the administration of large, diverse server platforms (1000+ server environment)
- Basic Operation Knowledge of Server/storage hardware
- Basic Operation of networking fundamentals
- Basic Operation of information security
- Strong communication skills (English is a must)
- Excellent written and oral communication and technical documentation skills
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