Process Management Specialist

We are seeking a Process Management Specialist with hands-on experience in Celonis Process Management (CPM) and BPMN 2.0 to support process owners in mapping, maintaining, and optimizing enterprise processes using a leading Process Management SaaS platform.

This role will involve close collaboration with platform teams, vendors, and product stakeholders to improve the organization’s process maturity, support change initiatives, and provide operational and strategic input into BPM tools and roadmaps.

Core Responsibilities

• Onboard and support active users of the Celonis Process Management platform
• Manage admin tasks such as process hierarchy changes and user configurations
• Provide feedback and configuration inputs to the platform/product teams
• Deliver onboarding, training sessions, and BPMN 2.0 guidance for process domains
• Support UAT testing and assist with data import/export tasks
• Participate in process owner workshops to offer modelling and optimization insights
• Work alongside Process Mining teams to support baselining and adherence monitoring
• Contribute to the BPM strategy and tool roadmap

Key Requirements

• Fluency in English
• Strong experience with Business Process Management and BPM tools
• Hands-on knowledge of Celonis Process Management SaaS (CPM) or similar tools
• Proficiency in BPMN 2.0 process modeling
• Understanding of standard process areas such as P2P, OTC, etc., is a plus
• Comfortable working in a hybrid model (minimum 2 days onsite in Warsaw)
• Willingness to travel occasionally to the UK (expenses covered per policy)