Configuration Specialist

Support

Configuration Specialist

Support
Poland, Poland

INFOPLUS TECHNOLOGIES

Full-time
Permanent
Senior
Remote
55 090 - 68 863 USD
Gross per year - Permanent

Job description

Job Description:


  • Collaborate closely with Product Owner, Scrum Master, Architects, Configuration Specialists and Tester Team (Leads)
  • Prepare configuration specifications and installation documentation / verification
  • Ability to analysis database issues and request / maintain backups
  • Install, Update and Configure the System following best practice
  • Analyze configuration issues and develop solutions
  • Prepare description of the issues for further analysis
  • Contribute to knowledge management and ensure quality of knowledge, including solution documentation and knowledge base.
  • Contribute to continual improvement initiatives
  • accuracy and attention to detail
  • effective self-organization of work
  • willingness to develop and learn


Must have Skills:

  • 5 - Fluent in English B2/C1 level (German or Polish is an advantage)
  • 4 - Able to create/update documentation (such as configuration/technical specification, installation verification)
  • 4 - Familiar with SDLC - Software Development Lifecycle.
  • 4 - Experience in system/application troubleshooting
  • 3 - Experience with any of Windows Stack (MS SQL, IIS, EventViewer, Schedulers)
  • 3 - Basic experience with database, - perform query and commit query
  • 3 - Experience with API testing tools (e.g. Postman, SOAP)
  • 3 - JSON structure knowledge
  • 3 - Hands-on experience with Retina/Codebeamer and/or JIRA or some other agile tool (Backlog and Task Management)
  • 3 - Hands-on experience with Testing or any de-bugging Skills (log analysis)
  • 3 - Experience working in CSV / GMP Environment
  • 3 - Experience working in Agile projects


Advantage:

  • 2 - Hands-on experience with ServiceNow (Incident, Change, Knowledge Management)
  • 2 - Script automation experience -> Powershell/Python basic knowledge (desirable)
  • 2 - JavaScript basic knowledge (desirable)
  • 1 - SAFe Certification is an advantage (will be mandatory after joining)
  • 1 - ITIL Experience


Tech stack

    English

    C1

    Polish

    B1

    MS SQL

    regular

    GMP

    regular

    CSV

    regular

Office location

Published: 02.05.2025