Junior Solution Engineer

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Our dream at HEINEKEN is to help our customers grow their businesses by serving them better, faster, and smarter with digital solutions. The last few years have seen a significant increase in the importance of digital in the Commerce space at Heineken. HEINEKEN’s digital solutions are a vital component in protecting and growing the company's revenue. To ensure that this trend is supported the Commerce DevOps Hub has been established. This newly created organization, being an integral part of the Global Digital & Technology Function, is tasked with engineering the software which powers e-Commerce. The Commerce DevOps Hub location is in Kraków, Poland.

As the Junior Solution Engineer, you will be part of the Monetize team. The Monetize teams focus on back-end services in the domains of Product Assortment, ePayments (Payment Orchestration), Loyalty management and Digital Promotions. Within your role you will configure, develop, implement, maintain and integrate our SaaS-solutions in the wider Commerce IT landscape. You’re a true expert when it comes to our SaaS application — you know it inside out. With your deep understanding, you empower the Product Owner(s), Product Architect(s), and Business Analyst(s) to turn ideas into impactful solutions. And if the SaaS platform doesn’t offer the right capabilities, you’re ready to explore and guide the team toward alternative technologies that better meet business needs. You help to build the solution architecture specifications and services in line with overall standards and roadmaps. 

You support in build/configure the technical strategy and ensure alignment with both architecture and business objectives. You will be helping driving excellence in solution engineering practices to deliver high-quality solutions throughout the solutions development lifecycle in our Commerce IT landscape, fostering a culture of technical creativity and staying ahead of technology trends.The role reports directly to the Software Engineer Lead.

Your responsibilities would include:

• helping to design, configure, develop, deliver and maintain IT solutions, within the SaaS applications and Microsoft platforms

• helping to customize, configure and engineer the SaaS solutions, jointly with the team and vendorsintegrating solutions with other Heineken systems and data sources to ensure seamless data flow and process automation

• overseeing and solving immediate technical challenges

• reducing technical debt in the team

• collaborating with other Engineers, Dev Leads, Product Owner(s) and Product Architect(s) to assure that the team has a stable workload and a backlog of proper size

• creating documentation and knowledge transfer to ensure ongoing support and facilitate easy transfer of knowledge. Ensure that these resources are up-to-date and accessible.

You are a good candidate if you have:

• at least 2+ years of relevant experience in a similar position

• hands-on experience and in-depth knowledge of mandatory to know technologies

• familiarity in rollout global solutions operating across global markets 

• proven ability to work with teams of engineers with varying experience

• Experience with working in an Agile environment

• inquisitive, problem solving, pragmatic, and collaborative team player

• a thrive in a fast paced and changing environment and see challenges as an opportunity to improve

• ability to take initiative and a start-up mindset, demonstrating resourcefulness and proactive problem-solving

• strong capability to work effectively in situations of ambiguity, adapting to evolving needs and prioritiesexcellent English written and verbal.

Technology Stack

Mandatory to know:

•  enterprise experience with SaaS- solutions in the respective domains of Loyalty management, Fintech and/or Digital Promotions (Preferably within the current stack; Epsilon - PeopleCloud Loyalty, ProcessOut - Payment Orchestration Platform or Talon.One. )

• knowledge of configuration; user management (RBAC), business ruling/logic and workflows, integrations (e.g. Webhooks API's, OAUTH), data modelling and security and compliancy settings in an Enterprise environment

• basic understanding of API integrations: REST, SOAP, Web API

• familiarity in solution architecture and integration patterns with other enterprise systems and back-end applications

• YAGNI/ SOLID / KISS / DRY mindset

• experience using GIT or other version control framework. Extra credit if you can point us to your Github account.

 Good to know:

• basic understanding of API integrations: REST, SOAP, Web API

• basic understanding and interest in programming Languages: C#, JavaScript, or TypeScript

• familiarity with SQL for querying data and understanding database structures

• familiarity with Docker, Kubernetes, or other container technologies can be helpful for deploying and managing applications

• Familiarity with GraphQL

• familiarity with MACH Architecture principles

• Power Platform (PowerApps, Power Automate) related knowledge for creating custom applications and automating processes within the Microsoft ecosystem

• familiarity with Power BI: For reporting and data visualization, often integrated into solutions for dashboards and analytics

• familiarity with Azure services and integrations, including Logic Apps, Azure Functions, and Azure DevOps.

• familiarity with security best practices and compliance requirements within enterprise applications

• familiarity with ETL Tools: Familiarity with data extraction and transformation tools

• understanding of cloud platforms such as Microsoft Azure, AWS, or Google Cloud, especially for SaaS applications

• familiarity with data privacy laws and compliance standards is especially important in highly regulated industries

• experience with tools such as Jira, Asana, or Trello for tracking progress and managing tasks.

You are a perfect match if you also have:

• Microsoft Certified: Azure Fundamentals. 

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

We Offer:

🏠 Flexible Work from Home scheme

💸 Attractive Performance Bonus

🚗 Parking Space for Employees

⏰ Flexible working hours

💳 Sodexo Card

☂ Life Insurance

➕ Employee Referral Programme

🌐 Job Opportunities within HEINEKEN

🩺 Private Medical Healthcare

⭐ Social Events