Helix Configuration Engineer - ITSM & catalog config

PM

Centrum, Pune

emagine Polska

Full-time

Any

Mid

Hybrid

Job description

Focus: ITSM module configuration and service catalog
Key Skills:

- ITSM module config
- Service catalog & Digital Workplace config
- Workflow & Approval process implementation

Responsibilities

- Configure Incident, Problem, Change, Request Management
- Configure Digital Workplace catalog and service offerings
- Implement approval flows and SLAs
- Maintain configuration documentation

Tech stack

English

B1

IT Service Management (ITSM)

advanced

Security Management (Workplace)

advanced

Documentation

advanced

Office location

Helix Configuration Engineer - ITSM & catalog config

Summary of the offer

Helix Configuration Engineer - ITSM & catalog config

Centrum, Pune

emagine Polska

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