IT Project Manager (ITSM Implementation)
We are looking for an experienced IT Project Manager to lead the implementation of an IT Service Management (ITSM) platform in a multi-company environment. The role includes managing the full project lifecycle, coordinating multiple stakeholders and ensuring successful rollout across the organization.
Your responsibilities
Managing the full ITSM implementation lifecycle
Creating and maintaining project schedules and delivery plans
Managing scope, budget, risks and change management
Preparing and maintaining project documentation (Project Charter, communication plan, risk plan)
Ensuring project delivery aligned with PRINCE2 / PMI / Agile methodologies
Managing stakeholders across multiple companies
Leading Steering Committees, project status meetings and workshops
Reporting project progress to PMO, CIO and executive stakeholders
Coordinating work of technical, process and vendor teams
Organizing and supervising SIT and UAT testing
Coordinating rollout across multiple entities
Preparing and overseeing go-live and hypercare phase
Managing integrations with systems such as CMDB, Active Directory, ERP and monitoring tools
Requirements
10+ years of experience managing IT projects
Experience delivering projects in complex or multi-company environments
Strong knowledge of project management methodologies (PRINCE2 / PMI / Agile)
Understanding of ITIL / IT Service Management concepts
Experience with system integration projects
Ability to communicate with executive-level stakeholders
Strong decision-making and problem-solving skills
Nice to have
Certifications: PMP, PRINCE2 Practitioner, AgilePM, PMI-ACP
Experience implementing ITSM platforms
Experience managing enterprise transformation projects

B2Bnetwork
W B2B Network wierzymy, że najlepsze efekty powstają wtedy, gdy łączymy talenty specjalistów z wyzwaniami, które naprawdę do nich pasują. Dlatego to Ty wybierasz projekty, a my zapewniamy stabilne warunki, wsparcie i dos...
IT Project Manager (ITSM Implementation)
IT Project Manager (ITSM Implementation)