IT Scrum Master (M/F/D)

PM

IT Scrum Master (M/F/D)

PM
Taśmowa 10, Warszawa

DSV

Full-time
Permanent
Mid
Hybrid

Job description

We are looking for a Scrum Master / Agile Delivery & Team Operations Partner to support our Public API Development Team.

 The role is based in Poland and follows a hybrid working model of three days in the office and two days working from home. The delivery team is primarily located in Noida, India, making strong communication, facilitation, and cross-cultural collaboration essential for success.

This is a hybrid role combining Scrum Master responsibilities with broader team coordination and leadership support. We are looking for someone with a solid understanding of Agile principles, strong facilitation skills, and a genuine motivation to help individuals and teams grow.

 A key focus of the role is to help the team become more self-sufficient, collaborative, and confident in the way they work. The successful candidate will work closely with the Team Lead / Product Owner in India and with the team manager to support team effectiveness, communication, follow-up, and operational rhythm.

 This is not a fully dedicated Scrum Master role. Approximately 70% of the role will focus on Scrum Master and agile delivery support responsibilities, while approximately 30% will focus on leadership support, team coordination, communication, and team operations.

Your responsibilities:

Scrum Master / Agile Delivery 

  • Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives

  • Promote Agile principles and practices in the team’s day-to-day work

  • Coach the team towards stronger collaboration, ownership, and continuous improvement

  • Support individuals and the team in becoming more self-sufficient, proactive, and confident

  • Encourage participation and open communication across the team

  • Identify and help remove impediments, while ensuring timely follow-up on actions, risks, and dependencies

  • Work closely with the Team Lead / Product Owner & Product Manager to support planning, prioritization, and delivery flow

  • Create transparency around progress, blockers, risks, and team dynamics

  • Ensure discussions lead to clear outcomes, ownership, and follow-up actions

  • Foster a positive and psychologically safe team environment

Leadership Support / Team Operations 

  • Work closely with the department manager as a trusted partner in supporting team effectiveness, communication, planning, and operational follow-up

  • Support the coordination and facilitation of selected leadership and team meetings

  • Assist in preparing weekly reports, written updates, presentations, and other structured communication

  • Organize follow-ups, meeting notes, action tracking, and recurring team activities

  • Support planning and coordination of team events and engagement activities

  • Help create structure, consistency, and effective communication rhythms across the team

  • Translate leadership direction into practical follow-up and team-level coordination where needed

Our requirements:

  • Minimum three years of experience in a similar role as Scrum Master, Agile Coordinator, or Agile Delivery support role

  • Good understanding of Agile principles, Scrum practices, and team facilitation

  • Proven ability to coach and support individuals and teams in becoming more capable and self-sufficient

  • Strong communication and facilitation skills

  • Confidence and maturity to guide discussions, encourage collaboration, and challenge passivity when needed

  • Ability to work effectively with teams that may be quiet or less proactive in group discussions

  • Strong stakeholder management and relationship-building skills

  • Experience working with distributed teams

  • Ability to work effectively across cultures and locations

  • Strong coordination and organizational skills

  • Strong written communication skills, including preparing reports, summaries, presentations, and structured updates

  • Proactive and action-oriented mindset, with the ability to independently drive follow-ups and maintain momentum

  • Fluent in English

Nice to have:

  • Experience working with API, integration, or software development teams

  • Experience working with global & remote teams 

  • Familiarity with Jira, Azure DevOps, and Confluence

  • Experience supporting managers or leadership teams with coordination and communication

What we offer:

  • Employment based on an employment contract, along with a comprehensive benefits package 

  • Training and development programs, as well as access to an e-learning platform 

  • Onboarding program with the support of a dedicated Buddy 

  • Participation in an annual, company-wide integration event 

  • A work environment based on Scandinavian organizational culture 

  • Opportunities for growth through our internal program 

Benefits:

  • Sharing the costs of sports activities 

  • Private medical care 

  • Sharing the costs of foreign language classes 

  • Sharing the costs of professional training & courses 

  • Life insurance 

  • Integration events 

  • Corporate gym 

  • Corporate sports team 

  • Coffee / tea 

  • Parking space for employees 

  • Extra social benefits 

  • Holiday funds 

  • Christmas gifts 

  • Employee referral program 

  • Charity initiatives 

  • Bicycle parking 

  • Modern and ergonomic office 

  • Yoga in the office 

Tech stack

    English

    C1

    Scrum

    regular

    Scrum Master

    regular

    Agile

    regular

    Communication

    nice to have

Office location

About the company

DSV

DSV - Global Transport and Logistics is a leading company in the transport, shipping and logistics sector. In Poland, it includes the Air & Sea, GBS, Road, Contract Logistics and Services divisions. We employ more than 1...

Company profile

IT Scrum Master (M/F/D)

Summary of the offer

IT Scrum Master (M/F/D)

Taśmowa 10, Warszawa
DSV
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