Application and IT Specialist

At DSV ISS we offer local and global IT positions in a rewarding and challenging environment. DSV Global IT is accountable for the strategy, system architecture, development and day-to-day operation & support for our global infrastructure and business applications. At every IT position at DSV ISS you have a real influence and a chance to produce visible results.

Shape the future of our core transport application at DSV!

Are you passionate about IT applications, large databases, and solving technical challenges? Would you like to play a vital role in ensuring the stability and continuous improvement of DSV’s key transport application, CargoWise One?

As an Application and IT Specialist, you’ll provide technical support and contribute to the development of solutions that support DSV’s business growth. You’ll work with global teams to ensure seamless operations while diving deep into SQL databases to explore opportunities for optimization and innovation.

Your Responsibilities:

• Support & Troubleshooting:
• Deliver 3rd-level technical support for CargoWise One, including advanced troubleshooting.
• Respond promptly to critical incidents, focusing on identifying effective solutions that address business needs and ensure smooth operations.
• Support end users with requests, including complex data exports and database queries.
• Act as a technical counterpart for 2nd-level support and the implementation team and translate requirements into technical solutions.
• Application Management:
• Develop and optimize SQL queries to improve system performance and reporting needs.
• Maintain the application within a Windows ecosystem, ensuring the stable operation of application and web servers.
• Collaborate with stakeholders and enterprise architects to create and enhance data-driven solutions.
• Conduct feature and release testing to ensure the reliability of new functionality.
• Analyze system performance, bottlenecks and identify areas for improvements and scalability.
• Maintain solution documentation in alignment with enterprise architecture requirements.

Your Skills and Experience:

• Technical Expertise:
• Strong skills in SQL database statements and query optimization.
• Experience with application support and maintenance, preferably with CargoWise One or Microsoft applications (an advantage, not mandatory).
• Knowledge of scripting languages, XML, Excel macros, and other automation tools is a plus.
• Experience in working with ServiceNow, Jira and Confluence is an advantage 

• Problem-Solving Mindset:
• Ability to analyze complex technical issues and deliver pragmatic, effective solutions.
• Comfortable working in a fast-paced environment, balancing stability and innovation.
• Strong service-oriented attitude, able to support and mentor colleagues.

• Education & Background:
• A degree in IT or Computer Science, or equivalent experience.
• Excellent English skills (verbal and written) to collaborate with international teams.
• Experience in freight forwarding is an advantage. 

What we offer:

• Employment contract
• Private medical care
• Comprehensive onboarding program 
• Buddy 
• Work-life Harmony
• Modern eco-office
• Comfortable ergonomic office
• Scandinavian work culture
• Internal training catalogue
• Culture of feedback
• Internal transition program
• Holiday gifts
• Sport groups
• Bike parking

MEET US

DSV is one of the leading companies in the TSL industry (Transport, Forwarding, Logistics). Our headquarters are in Denmark. We provide services for thousands of companies around the world.

DSV includes DSV ISS, DSV Road, DSV Air & Sea and DSV Solutions. The Warsaw-based DSV International Shared Services (DSV ISS) company is developing dynamically. Our vision is to act as a DSV Global Competence Center achieving operational excellence through world-class solutions.

We employ over 1,000 fantastic people and this number is constantly growing. We offer the possibility of gaining global experience thanks to cooperation with clients from all over the world. Imagine you have friends from work who live in over 90 countries!

We offer work in such areas as business support, finance, accounting, customs administration, forwarding, transport damage settlement, data analysis and reporting, IT, Compliance and others. We employ both experienced specialists motivated to develop their careers in an international environment as well as young people looking for their first professional experience.

WHY US?

At DSV ISS, you will find everything you need to start your career positively or successfully develop it.

Global Experience

DSV ISS is a strong, global brand that guarantees stability. Working with us is also a truly international experience. Regardless of the position in which you start working at DSV ISS, you will work with people from different countries and use English on a daily basis. It is a fantastic feeling to be part of a global team.

Trust and transparency

We know that a good team, trust and transparency are necessary to be successful and satisfied from work. We value a good atmosphere, support each other, and share all key information so that you fully understand the meaning of your work.

Purpose - perfection

We strive for excellence in everything we do. We have ambitious goals, and we don't give up easily. We are convinced that everyone can become a valued expert.

Development that never ends

We appreciate regular feedback, share knowledge, and learn from each other. We will provide you with a clear career path and assessment process. The best employees participate in the Talent Program or the Manager Program.

Find out more at www.kariera.pl.dsv.com

Job Req Number: 88604