You will play an important role in our new Infrastructure Operations team where you have a central role in the continuous improvement of our IT support to the business. Together with ambitious and talented colleagues, you will be part of an innovative and challenging environment based on trust and openness, where you will experience a strong will to win. We offer flexible working conditions and teamwork which is based on knowledge, sharing and professional respect. In addition, we will deliver to you professional trainings and you will get a chance to participate in international conferences.
Working with us You will have:
- an important role in Global IT organization;
- AX infrastructure training;
- Full-time work agreement in the international developing organization;
- Possibility to learn and improve English in our international environment;
- Great opportunities of using the latest technology;
- Social benefits (private medical health care, insurance, sport card, etc.);
- Discounts for cinema tickets.
What will you be doing?
- Delivering 2nd level support of MS SQL Database administration for DGS and other William Demant Holding sales companies worldwide including troubleshooting, analysis and improvement of infrastructure. Work is structured into rotation between morning and afternoon shift + night on call (with only few calls);
- Researching, evaluating and providing technical solutions to address defined business requirements;
- Ensuring all requests are prioritized and managed pro-actively according to impact. Escalating problems as required;
- Playing a strong role in Microsoft Dynamics infrastructure support;
- Following up on incidents and issues in cooperation with colleagues from different worldwide locations;
You are the one we are looking for if you:
- Have 1-2 years of experience on a similar position;
- Communicate effortlessly in English;
- Have very good operational knowledge of MS SQL Server;
- Are proficient in Microsoft solutions (Active Directory, standard windows servers and services);
- Have knowledge of Hyper-V or VMware – advanced virtual machines configuration;
- Are familiar with ITIL processes & procedures.
If you have infrastructural experience in MS AX Dynamics you are the ideal candidate!