Student CTAC
Support
Student CTAC
Type of work
Undetermined
Experience
Junior
Employment Type
Mandate
Operating mode
Office
Tech stack
WDM
Job description
Online interview
ADVA is a global company founded on innovation and focused on helping our customers succeed. Our technology forms the building blocks of a shared digital future and empowers networks across the globe. We’re continually developing breakthrough hardware and software that leads the networking industry and creates new business opportunities. We've been present in Poland since 2003 and our business office is located in Gdynia.
We are currently looking for a highly motivated candidate to join our team. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying.
Principle duties and essential functions
We are currently looking for a highly motivated candidate to join our team. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying.
Principle duties and essential functions
The members of CTAC (Central Technical Assistance Center) are characterized by broad technical knowledge about all ADVA Optical Networking products and technologies as well as by close relationships with ADVA customers and very good understanding of their networks.
CTAC team members respond to technical issues reported by customers from all around the world, then cooperate with the customer reviewing logs, verifying performance monitoring data, validating configuration, replicating the behavior in locally available laboratory, taking advantage of a wide range of diagnostic methods with the aid of a product knowledge base and both own and colleagues experience.
The primary responsibility of the Student CTAC will be:
- Supporting senior colleges with lab setup and management
- Maintenance of local servers
- Taking part in lab inventory and HW rotation to main warehouse
- Working on improvements and automation
- Handling of simple technical cases with customers
Knowledge, skills and experience required
- Student of technical university with a telecommunications and related profile
- Fluent written and spoken English
- Ability to work at least 30 hours per week
- Desire and ability to gain new knowledge, experience in teamwork and interaction with external clients
Compensation & Benefits
- Long-term paid internship
- Opportunities for personal development and building career path inside ADVA
- Flexible working hours
- Specialized training program – gaining knowledge about following products and technologies:
DWDM, OTN, SDH, TCP/IP, Carrier Ethernet, Precision Time Protocol (IEEE 1588)
Management systems based on SNMP/ REST
DCN (Data Communication Networks)
SAN (Storage Area Networks) - Gym and exercise equipment at work
- Access to various sport activities and events
How we recruit in ADVA?
Our recruitment process consists of 4 steps only!
Our recruitment process consists of 4 steps only!
- Apply via system (please attach your CV in English). It takes only a few minutes!
- We call you to schedule an interview.
- We meet on remote interview via Teams ;)
- We inform you about the recruitment decision and... Welcome to our team! ;)
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