ServiceNow Architect

For our Client – a large, international organization operating in a complex enterprise landscape – we are looking for an experienced ServiceNow Architect who will take ownership of the end-to-end platform architecture and governance.

This is a strategic role with high visibility, partnering closely with Enterprise Architects and senior stakeholders.

📍 Remote / Poland - only

🧩 Long-term cooperation

🚀 Scope of Responsibilities

• Define end-to-end ServiceNow platform architecture aligned with enterprise standards and long-term target-state roadmaps

• Design scalable solution patterns across modules, data model, workflows, and user experience for large user bases and high transaction volumes

• Ensure architecture is maintainable, extensible, and secure-by-design

• Partner with Enterprise Architects and senior stakeholders to align ServiceNow capabilities with broader enterprise architecture and technology strategy

• Establish reference architectures, reusable patterns, and design standards

• Define and enforce platform governance and operating models (CoE)

• Lead architectural reviews and provide sign-off on major designs and platform changes

🛠️ Requirements

• Minimum 5+ years of ServiceNow experience in complex enterprise environments

• Proven track record in designing scalable, large-scale ServiceNow solutions

• Strong expertise in:

  • Enterprise architecture

  • Platform governance

  • Integrations

  • Performance optimization

• Ability to translate business needs into architecture and actionable technical designs

• Excellent communication skills and ability to influence senior stakeholders

• ServiceNow certifications (CSA, CIS, CAD) or equivalent proven expertise

• Experience with multi-instance or multi-domain enterprise implementations

• Exposure to enterprise security, risk, and compliance requirements in regulated environments

• Experience defining platform operating models, standards, and delivery frameworks

🌍 What You Can Expect

• Strategic architectural role with enterprise impact

• Collaboration with senior stakeholders and enterprise-level architects

• Complex, large-scale environment

• Long-term engagement via TQLO

📍 We kindly inform you that we will contact only selected candidates.

TQLO Sp. z o.o. is an employment agency entered into the register of entities conducting employment agencies under number KRAZ 33580.