ServiceNow Architect

Join a role where you will not only design solutions but also shape the future architecture of enterprise platforms. As a Senior ServiceNow Architect, you will lead large-scale implementations, influence strategic decisions, and drive transformation through modern, scalable ServiceNow solutions.

This position offers a unique combination of technical leadership, architecture ownership, and innovation, with real impact on business outcomes.

Project details

• Industry: IT Services

• Office location: Poland

• Type: Transformation project

• Work model: Remote

• Budget: 180-210 PLN net / h - b2b

• Project length: to the end of the year, with an option of extension

• The job offer is available for candidates with citizenship in the European Union

• Start date: ASAP

Your responsibilities

• Define and govern end-to-end ServiceNow architecture across multiple modules

• Design and deliver applications using UI Builder and App Engine within unified workspaces

• Lead integration strategy with systems such as SAP, Databricks, and legacy platforms

• Build and oversee custom data models, ensuring scalability and performance

• Conduct and lead Design Authority sessions across ITSM, ITOM, CSM, and SPM domains

• Define and enforce technical governance, standards, and best practices

• Collaborate with enterprise architects, product owners, and delivery teams

• Mentor developers and architects, supporting knowledge sharing and growth

• Evaluate and implement AI / GenAI capabilities within the ServiceNow ecosystem

• Create architecture documentation, reusable components, and solution blueprints

We pay attention to candidates who have

• 7+ years with ServiceNow architecture

• Proven experience leading ServiceNow design and delivery across multiple modules

• Deep expertise in:

• UI Builder

• App Engine

• IntegrationHub

• MID Server

• CMDB

• Strong background in custom data modelling and enterprise integrations

• Experience integrating ServiceNow with SAP and legacy systems

• Ability to lead technical discussions and influence stakeholders

• Strong mentoring and leadership capabilities

Certifications (preferred)

• ServiceNow Certified Technical Architect (CTA)

• ServiceNow Certified System Administrator (CSA)

• Certified Implementation Specialist (ITSM, CSM, or ITOM)

• ServiceNow Certified Application Developer (CAD)

Nice to have

• Experience with AI / GenAI solutions in enterprise environments

• Exposure to modern data platforms (e.g., Databricks)

We offer

• 100% remote work model

• Opportunity to lead enterprise-scale ServiceNow transformations

• Strategic role with real impact on architecture and business outcomes

• Work in an environment that values innovation, experimentation, and continuous learning

• Long-term cooperation with potential extensions