Business Analyst

Company Overview:

TechTorch is a pioneer in the digital transformation space, leveraging AI-powered platforms and a global team of world-class managers and technology experts. Through innovative implementation processes, TechTorch has helped private equity companies accelerate business benefits and achieve operational excellence.

Position Overview:

We are seeking a Business Analyst to join our team. In this role, you will bridge the gap between IT and the business, utilizing data analytics to assess processes, gather requirements, and provide data-driven insights to stakeholders. You will work with cross-functional teams to implement innovative solutions that enhance business performance and operational efficiency.

Key Responsibilities:

• Requirements Gathering and Analysis: Collaborate with stakeholders to gather, document, and analyze business requirements. Map current processes and identify areas for improvement.
• Data Analysis and Reporting: Analyze data to uncover trends and insights that inform business decisions. Develop dashboards, reports, and visualizations to communicate findings effectively.
• Solution Design and Implementation: Work with IT and development teams to design and implement solutions aligned with business needs. Create functional specifications, use cases, and user stories.
• Project Management: Track project progress, ensuring on-time and on-budget delivery. Coordinate with cross-functional teams to ensure seamless project execution.
• Stakeholder Communication: Act as a liaison between business units and technology teams. Facilitate meetings, communicate project status, and address risks and issues.
• Process Improvement: Continuously evaluate business processes to identify and implement improvements. Monitor the impact of changes and adjust as necessary.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Advanced degree preferred.
• Experience: 4-8 years of experience as a Business Analyst or in a similar role. Proven ability to gather and analyze business requirements, design solutions, and manage projects.
• Technical Skills: Proficiency in data analysis tools such as Excel, SQL, Tableau, or Power BI. Familiarity with business process modeling tools like Visio or Lucidchart. Understanding of SDLC methodologies such as Agile or Waterfall.
• Certifications: Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or similar certifications are a plus.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and a commitment to high-quality work.
• Collaborative mindset and ability to work in a team environment.

What We Offer:

• Work with a global team of Salesforce experts.
• High-impact projects with leading private equity and Fortune 500 clients.
• Fast-track career development and growth opportunities.
• Flexible, remote working environment.
• Collaborative culture focused on innovation and excellence.