Business Systems Support Engineer (M/K)

💼 Business Systems Support Engineer

We’re looking for an experienced Business Systems Support Engineer to support and maintain enterprise applications used across retail stores, offices, and distribution centres in a global organisation.

You’ll provide Level 3 support, resolve complex incidents, act as an escalation point for L1/L2 teams, and collaborate with infrastructure, development, and external vendors to ensure system stability, security, and performance. The role includes participation in an on-call rotation.

🚀 Requirements

• Experience supporting enterprise applications

• Strong troubleshooting and root cause analysis skills

• Knowledge of IT security principles

• Experience with monitoring tools and configuration management

• PowerShell scripting skills

• Experience with AWS and/or Azure

• Strong communication skills

➕ Nice to have

• Retail/POS systems experience

• .NET, SQL, Power BI knowledge

• Automation or containerisation experience