Business Analyst with German/French

The role is for an experienced hands-on Business Analyst in ecommerce who has a passion for working directly with clients, business partners and subject matter experts, determining customer needs and providing clearly defined business requirements. As a BA Consultant you will actively engage with the business to create detailed business cases and clear problem-solving statements. We want you to be pro-active, curious, enthusiastic and open to new experiences. 

Your key responsibilities

• Design functional specifications of applications to address business and user needs

• Identify internal and external factors which may impact requirements

• Document requirements including customer journey, features, user stories, cross-team dependencies, separating core product build vs. integration features, outlining what is in and out of scope

• Prepare and present a compelling business case for proposed solutions

• Determine objectives, dependencies, resources, timelines, metrics, costs and risks associated with the proposed plans and initiatives

• Help identify problems, opportunities and methods for improving existing business processes and workflows

• Use a variety of business process and workflow design tools and techniques

• Support the evaluation of tradeoffs from the incorporation of different elements into the design and their impact on overall functionality, interoperability, efficiency and costs of the software

• Participate in the development of systems during various stages of the development lifecycle

  
  

Skills and attributes

• Strong analytical, problem solving and negotiation skills

• Business case creation expertise

• Experience in process mapping, requirements elicitation and business case formation.

• Ability to be the interface between subject matter experts, business owners and technical experts.

• Strong workshops facilitation skills

• Proven delivery focus – understand what needs to be done and when and can help the Project Manager and Business Owner deliver to this

  
  

To qualify for the role you must have

• 6+ years of experience in the field of Business Analytics

• Experience in consumer Industries or Retail, eCommerce front-end and back-end. Magento and AEM would be considered as an advantage.

• Expertise in business case creation and requirements gathering 

• Sufficient knowledge to help build and refine consulting frameworks around processes, technology and people to enable clients to create enhanced B2C/B2B customer journeys, digital products, applications and touchpoints.

• Proficiency in English

  
  

Ideally, you’ll also have

• Proficiency or good command of German/French (B2+)

• Excellent verbal and written communication skills with the ability to communicate across all levels of an organization

• Ability to multi-task and manage ambiguity

  
  

What we look for

• People with commercial acumen, technical experience and enthusiasm to work with companies across the globe  

• People not afraid to ask questions, deep dive into the challenge and eager to constantly learn and self-develop 

• Willingness to work abroad 3 days per week