Senior DocuWare Consultant (f/m/x)

Within the Business Services Competence Centre, we are seeking a DocuWare Workflow Specialist to support the development and evolution of document‑driven business processes across the organization. The role combines a deep understanding of process digitization with hands‑on system configuration, particularly in environments with strong financial and compliance requirements. As a trusted partner to the business, the specialist will contribute to improving efficiency, transparency, and adoption of DocuWare solutions through collaboration, advisory support, and practical enablement.

Your tasks

• Designing, configuring, and maintaining DocuWare workflows, with a strong focus on finance processes such as invoice processing and approval flows

• Building and optimizing document structures, including metadata, index fields, document types, and classification rules

• Translating business requirements into secure, compliant, and sustainable DocuWare configurations

• Defining and managing user roles, permissions, and access controls to ensure compliant document handling

• Continuously improving workflow performance, stability, scalability, and user experience

• Acting as a DocuWare subject‑matter expert, advising on best practices and solution design

• Collaborating with business stakeholders and enabling internal teams through documentation and structured knowledge transfer

Requirements

• At least 5 years of proven hands‑on experience with DocuWare, including end‑to‑end workflow design and deployment using Workflow Designer

• Strong understanding of enterprise‑grade ECM/DMS solutions, audit‑compliant archiving, retention, and compliance requirements

• Solid business process knowledge, particularly in Finance or Accounting; experience with HR or Procurement is an advantage

• Senior, consultative mindset with the ability to guide stakeholders, explain solutions, and constructively challenge requirements

• Highly independent, structured, and pragmatic professional with fluent English communication skills (C1)

Nice-to-have requirements

• Experience with DocuWare REST API and system integrations, particularly with ERP, Finance, or HR platforms in cloud‑based (SaaS) environments

• German language skills are a plus due to occasional collaboration and business travel to Germany