Documentation Manager (f/m/x)

We are looking for a Documentation Manager to become the central point of contact for product documentation and knowledge management across the organization. In this role, you will be responsible for creating a structured and scalable knowledge ecosystem that enables both customers and internal teams to easily access accurate, up-to-date, and high-quality information.

Your tasks

• Developing and maintaining a structured knowledge ecosystem that ensures product information is centralized, accessible, and up to date

• Managing and improving documentation and knowledge management platforms such as SharePoint, Confluence, and wikis

• Defining and enforcing documentation standards, quality guidelines, and continuous improvement processes

• Conducting interviews and collaborating with internal stakeholders and customers to gather, structure, and maintain knowledge

• Creating, reviewing, and maintaining technical, functional, and product documentation

• Training and supporting employees in technical writing, knowledge management best practices, and the effective use of documentation tools

Requirements

• 5 years of professional experience in technical writing, knowledge management, documentation management, or a related field

• Strong ability to simplify complex technical concepts while maintaining the required level of detail and accuracy

• Good understanding of software development processes, IT systems, and product documentation practices

• Hands-on experience with documentation and collaboration tools such as SharePoint, Confluence, Jira, or similar platforms

• Excellent communication and stakeholder management skills, with the ability to drive collaboration across teams

• Availability to work in a hybrid model, with a requirement to be present in the Warsaw office at least twice per month

• Professional proficiency in English, both written and spoken

• Residing in Poland required

Nice-to-have requirements

• Proficiency in German