IT Support Specialist: API team

Support

Centrum, Kraków

Rentals United Sp. z o.o.

Undetermined

B2B

Mid

Remote

1 861 - 3 024 USD

Net per month - B2B

Tech stack

SQL

regular

Bitbucket

junior

API

junior

Postman

junior

Job description

Hi there! We are Rentals United - game-changing software in the short-term rental ecosystem run by people with passion.

We are looking for enthusiastic professionals who thrive in a dynamic start-up environment. If you're passionate about technology, come work with us! Join our multicultural and international team to discover how your day to day responsibilities can have a real impact on the business.

IT Support Specialist at Rentals United works as a member of the IT & API Support teams alongside with IT Support Manager and Developers to contribute to developing the SaaS platform.

As a future team member of the API Team you will share the following tasks:

support our partners and assist users
identify and resolve issues in order to avoid future incidents
support partners operationally in the usage of our API’s
identify and resolve technical issues in a timely manner
communicate within the international team and work closely with our business partners

Who you are:

willing to develop your skills professionally
openness to learning new things
very good command of English (B2+)
experienced with SQL and Postman
great communication skills (mainly writing & reading as we support our partners via ticketing tools)
ability to explain and communicate highly technical and complex IT issues to non-technical people
creativity, assertiveness and attention to detail
can-do attitude
nice to have: in-depth API knowledge

We offer:

IT & API Support Team onboarding that will give you a chance to know innovative solutions in the travel industry
start-up-like atmosphere
possibility to grow within the team to become an expert
computer, comfortable office chairs and additional computer monitor to make your work environment the most convenient (both in the office and at home)
modern office located near Gdański Metro Station with the possibility to work fully-remotely - you can check out the Warsaw-based office address here
understanding approach to your needs
possibility of raising qualifications
online recruitment and onboarding
possibility to join private healthcare package
long term cooperation

Details:

Type of contract: B2B & full-time position
Remote work: yes
Contract duration: permanent
Office hours: 7-15 / 10 - 18 / 14 - 22
Benefits: Pluralsight courses, Multisport, health insurance/medical package financial support

Our recruitment process is fast & smooth - we respect your time as much as our clients!