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Technical Support
Support

Technical Support

Type of work
Full-time
Experience
Junior
Employment Type
B2B
Operating mode
Office

Tech stack

    Bash

    advanced

    Linux

    advanced

    SQL

    advanced

    Client communication

    advanced

Job description

Online interview
Friendly offer

Are you passionate about technology and eager to dive into the fast-paced world of financial trading systems? Quod Financial is looking for a motivated Support Engineer (Trainee-Junior) to join our dynamic team!


Quod Financial is at the forefront of OMS/EMS trading technologies, driving innovation with cutting-edge solutions like algorithmic trading, intelligent order routing, and AI/ML-powered decision-making tools. We empower financial institutions to navigate the complexities of global markets with confidence.


What Makes This Role Special?


  • Real Impact: You'll be the first line of support for our clients, including banks, hedge funds, and trading institutions, helping them solve real-world challenges.
  • Fast Learning Curve: Work with state-of-the-art trading technologies and gain hands-on experience with automation, APIs, microservices, scripts and more.
  • Global Exposure: Collaborate with teams and clients worldwide, refining your communication skills and cultural understanding.


What We’re Looking For


  • Technical Enthusiast: You’re comfortable navigating Linux (CLI), writing bash or Python scripts, and working with SQL.
  • Problem Solver: Tackling challenges head-on and finding solutions excites you.
  • Strong Communicator: You excel at explaining complex issues clearly and effectively.
  • Resilient and Calm Under Pressure: Thriving in a high-paced environment energizes you.
  • Language Pro: Upper-intermediate spoken English to engage confidently with international clients.


Your Mission


  • Be the bridge between the client and internal teams, ensuring seamless communication.
  • Support of the product, which includes the backend microservices, script, interfaces, and trading APIs (FIX, REST).
  • Collaborate with development, QA, and management to troubleshoot and enhance our solutions.


Why Quod Financial?


  • Work with cutting-edge financial technologies that shape the global trading landscape.
  • Join a supportive team that values innovation, and creativity where you will have a clear path to grow.
  • Unlock opportunities to grow within a global company at the intersection of finance and tech.


We offer:

  • Annual paid vacation of 20 working days and 10 days of sick leave
  • Office-based job in Gdansk (Poland)
  • Corporate laptop
  • A friendly and international team
  • Working hours: start 8 - 10 am, finish 5-7 pm
  • A stable, long-term project
  • Career growth to Project Integrator role


Hiring Steps:

  1. Technical Test - 20 min
  2. HR Interview - 30 min
  3. Online bash test - 60 min