Order To Cash Process Manager

Order To Cash Process Manager

Find your best career opportunity and #growITwithus!

Our client delivers innovative digital health solutions that are transforming the healthcare landscape. By leveraging advanced digital tools, their goal is to better understand and support patients. In this role, you’ll help develop and implement solutions that enhance the patient journey and drive better health outcomes.

This role is part of a Global Finance Services team within the broader Global Finance Services & Group Controllers function. The Order-to-Cash (O2C) team is responsible for designing processes, selecting supporting technologies, and delivering operational service excellence.

Your responsibilities

• Work globally with stakeholders and colleagues across the business on initiatives; use your knowledge and expertise to act as the single point of contact for embedding standard processes for O2C within the business.

• Identify potential opportunities to fix or improve existing solutions, with a focus on enhancing efficiency and effectiveness across the end-to-end process.

• Support team members and colleagues by providing enhancements to address operational challenges and positively influence business outcomes and customer experience.

• Work collaboratively across organizational and geographical boundaries to ensure service levels are maintained or improved.

• Use data and analytics to identify opportunities, develop business cases, and drive and embed positive change.

• Collaborate to maximise the use of dedicated O2C technology, maintaining a good working knowledge of the interplay between O2C activities and SAP Cloud.

• Focus on efficiency by identifying how technology can reduce manual intervention, benchmarking metrics against external comparators, and identifying trends, investigating them, and proposing corrective actions where needed.

• Manage an O2C Analyst, supporting their work and development in line with business objectives.

Our requirements

To succeed at this job, you must have:

• A minimum of 5 years’ experience of Order to Cash (O2C) in a global corporate environment utilising SAP - ideally SAP S4HANA / SAP cloud

• Experienced in project delivery. Being part of a matrix team designing and delivering standard systems and processes through the entire project delivery lifecycle.

• Energetic, proactive and self-motivated with the capability to build strong internal and external relationships with stakeholders

• Professional curiosity with a proven ability to investigate issues to ascertain true root cause, identify solutions and deploy successfully either independently or as part of a team

• Strong communication skills both orally and written – English is required

• Educated to degree level with relevant professional qualification(‘s)

• The ability to manage multiple projects effectively

It would be preferred if you have:

• Working knowledge of Finance Systems in relevant process area (Sales Order to Cash – SOTC) (collections, cash application and deductions, and Sales order management.

• Relevant experience gained by working in both design and operational roles

• Proven experience of delivering and managing change

Benefits

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• Referral Program – enjoy cooperation with your colleagues and get a bonus!

• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor

• Multisport

• Technical and Personal training

• Language courses

Additionally only for employment contract:

o Cafeteria

o Life insurance

o Bonuses for Personal Events

o Day off for volunteering