Product Owner / Business Analyst

(5324)

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

Client Overview

Our Client is a global leader in corporate brand protection and domain management, serving Fortune 500 and large enterprises with domain registration, online brand monitoring, and anti-counterfeiting services.

Project Description

he Client is consolidating two legacy client portals into a single modern platform, bringing feature parity ahead of client migration. Stack: PHP (Laravel), RabbitMQ, MySQL, Nuxt.js (Vue.js) on AWS.

This role sits at the center of delivery — bridging business stakeholders, the engineering team, and the Client's product organization to turn the consolidation vision into a prioritized, well-defined backlog and ensure what ships matches business intent.

Requirements

• 5+ years as a Business Analyst and/or Product Owner in a software development environment

• Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs

• Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog

• Experience working in Agile / Scrum / Kanban teams

• Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)

• Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS

• Understanding of REST APIs, integrations, and data flows

• Process mapping and modeling skills (BPMN, flow diagrams)

• Strong stakeholder management, facilitation, and workshop leadership

• Solid understanding of the software development lifecycle (SDLC)

• Strong analytical and problem-solving skills

• Ability to work in a distributed, multi-timezone team (US / UK / Brazil)

• Excellent English communication skills, comfortable with both technical and non-technical audiences

Nice to Have

• Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)

• Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals

• Experience supporting a platform consolidation, migration, or feature-parity initiative

• Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)

• Experience with SQL or data querying tools

• Exposure to compliance or regulatory-driven environments (data privacy, security standards)

Responsibilities

• Own, refine, and prioritize the product backlog for the portal feature-parity workstream

• Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira

• Elicit, analyze, and document business, functional, and non-functional requirements

• Facilitate requirements workshops, stakeholder interviews, and discovery sessions

• Lead and support sprint planning, backlog grooming, and release planning

• Ensure requirements traceability from business objective through to delivery

• Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities

• Document workflows, process diagrams, system interactions, and data flows

• Define KPIs and success metrics for new features and releases

• Support UAT planning and validation to confirm delivered functionality meets business intent

• Identify risks, dependencies, and impacts of proposed changes

• Engage with Client product and engineering counterparts in US / UK / Brazil on scope, integration points, and delivery milestones

• Participate in Agile ceremonies (stand-ups, planning, retros, demos)