Supply Chain Projects Trainee (15-month, mixed shift, min 35h per week)

Job Description

The internship program will give you an opportunity to work in an international environment and get the understanding of corporate culture inside out. Your daily duties will have a real impact on the team. We focus on multi-level development and gaining experience through practice. We offer a 15-month internship where you will have the opportunity to broaden your horizons and gain more experience within Supply Chain.

As a Supply Chain Trainee, you will develop expertise in a specific function, assuming ownership of the process per the assigned role. Your responsibility will encompass the execution of the order management cycle, ensuring the satisfaction of both internal and external customers through the performance of various key activities.- Order Processing: Receiving and processing customer orders, ensuring accuracy in terms of product selection, pricing, and quantities.- Order Tracking: Monitoring the status of orders throughout the fulfillment process, from entry to delivery, and providing updates to customers and internal stakeholders.- Customer Service: Addressing customer inquiries related to their orders, including questions about products, shipping times, order modifications, and any issues or complaints.- Working with shipping and logistics departments to arrange for the timely dispatch and delivery of orders.- Close cooperation with internal stakeholders (finance, credit, product  groups, project managers, sales etc.)- Verification of orders related documents' accuracy with a thorough understanding of all customer fulfillment requirements- Adapting to a fast-paced business with a focus on first in, first out cycle time - Understanding that working as a team is a must and cooperation with others is essential- Prioritizing team’s goals and contributing to keep a good working atmosphere in the workplace.

Please note that this is a mixed shift position.

Basic Requirements

• Fluent English

• Ability to work minimum 35h per week

• Ability to work US hours (mixed shift)

• Strong interpersonal/communication

• Creative and open minded attitude

• Team player, easily adapt in a new environment

• Elementary computer literacy

• Familiarity with Salesforce and Google Workspace is welcome

• Experience in Supply chain/Customer Service/Order Management is welcome (not required)

• Ability to resolve basic issues within the process

• Knowledge where to find help to resolve an issue

• Ability to work well under pressure

• Continuous learning mindset

• Capability to prioritize and efficiently handle various responsibilities

• Adapting to change

• Attention to detail

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Paid internship program

• Strong team-oriented culture

• Contract of employment

• Hybrid work model

• Comfortable working conditions (high class offices, parking space)

• Private medical and dental coverage (Medicover)

• Life insurance

• Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)

• Access to wellness facilities and integration events

• Mixed-shift bonus