ServiceNow Developer

Requirements:

• 7–8 years of overall experience in software development

• At least 3+ years of hands-on experience with ServiceNow HR Service Delivery (HRSD)

• Strong expertise in HRSD modules and capabilities

• Experience with ServiceNow platform development

• Proven ability to design and implement workflow automation

• Experience building and managing integrations with external systems

• Solid understanding of HR data security and best practices

Key Responsibilities

HRSD Development & Configuration:

Build and customize HR Case Management, HR Services, COEs, case templates, record producers, and Employee Center/Service Portal components. Ensure optimized UX and secure HR data segregation.

Platform Development:

Develop using Business Rules, Client Scripts, Script Includes, UI Policies, GlideRecord/GlideAjax. Implement ACLs, roles, and user criteria for security. Optimize scripts for performance and scalability.

Workflow & Automation:

Design workflows in Flow Designer, create reusable subflows, approval flows, and HR-triggered notifications.

Integrations:

Build and support integrations with HR systems like Workday, CIDM, Cornerstone using REST APIs, IntegrationHub, MID Server, and scheduled data syncs.

Reporting & Compliance:

Create HR dashboards and reports. Ensure compliance with data privacy, HR data separation, audit, and governance requirements.

Collaboration & Delivery:

Work closely with HR stakeholders, participate in requirement workshops, provide technical documentation, support testing, UAT, and production deployments.