Senior Technical Support Engineer

Salary: 80 - 115 PLN net/h + VAT (B2B contract)

Work model: elastic hybrid from Kraków (at least 2 days per week from the office)

Why choose this offer?

• Join a fast-growing technology company where you'll play a crucial role in delivering high-level IT services
• You'll be part of a collaborative, technically skilled team
• The international work environment will give you the opportunity to interact with the English language on a daily basis
• The Jit community will bring you a nice time during regular integration meetings

Project

We are looking for a Senior Technical Support Engineer who will join to our client - fast-growing technology company delivering high-level IT services and cloud-based solutions to a diverse portfolio of international clients. In this role, you will resolve complex technical issues, manage cloud environments (Azure, AWS, GCP), and support CI/CD automation using GitLab and scripting languages such as PowerShell, Bash, or Python. You will also administer Microsoft 365 services, implement monitoring and security best practices, support system migrations and integrations, and collaborate with internal teams to deliver tailored solutions for clients.

Expected competences and knowledge

• Min. 4 years of previous experience in a similar role 
• A solid understanding of IT infrastructure, cloud services, and enterprise support 
• Experience with virtualization platforms like VMware or Hyper-V, and container tools like Docker or Kubernetes
• Proficiency in scripting languages and SQL
• Strong analytical and problem-solving skills, along with effective communication
• English proficiency at minimum B2 level, both spoken and written
• Nice to have:
  • Hands-on experience with DevOps tools and automation
  • Experience with web technologies (HTML, CSS, JavaScript)
  • Knowledge of ITIL practices; certifications such as Azure Administrator, AWS Solutions Architect, or CompTIA Security+

Technologies you'll work with

• Cloud platforms: Azure, AWS, GCP
• Automation & Scripting: PowerShell, Bash, Python
• DevOps tools: GitLab CI/CD, monitoring systems
• Microsoft services: Microsoft 365, Exchange Online, Teams, SharePoint
• Virtualization & Containers: VMware, Hyper-V, Docker, Kubernetes

Client – why choose this particular client from the Jit portfolio?

JIT Team has recently started a collaboration with this UK-based software and payments company, employing over 900 people and operating its Polish office in Kraków. The organization specializes in integrated software, payment solutions, and digital services. At the core of they're culture are the FAIR™ values — Future-proofing, Approachability, Integrity, and Responsibility — which guide everyday decisions and long-term strategy. They combine the agility of a tech-driven environment with the stability of an established leader, fostering a collaborative and innovation-focused workplace.

About Jit Team

The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts. We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme.

Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity. By supporting indigenous initiatives, we ensure the circulation of good energy.