IT Service Analyst

Salary: 900-1100 PLN/day on B2B

Work model: hybrid from Gdynia / Gdańsk / Warszawa / Łódź (2/3 days per week from the office)

Why choose this offer?

• You can expect a flexible work organization

• The international work environment will give you the opportunity to interact with the English language on a daily basis

• Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit)

• The Jit community will bring you a nice time during regular integration meetings

Project

The project is part of a long-running, large-scale infrastructure initiative focused on improving the organization’s internet footprint visibility and ownership.

The main objective is to reduce the gap between identifying security vulnerabilities and remediating them by ensuring proper ownership and accurate registration of critical internet-facing assets. You will be contributing to audit-driven activities and collaborating closely with Cyber Security, infrastructure teams, and application owners to improve data quality, compliance, and operational efficiency.

Responsibilities you'll have

• Maintain and update asset and configuration data within CMDB (Helix / ServiceNow)

• Identify and establish ownership of internet-facing assets across the organization

• Collaborate with application, network, and infrastructure teams (e.g. DNS, certificates)

• Support Cyber Security in vulnerability management by ensuring accurate asset mapping and ownership

• Ensure accuracy, completeness, and timeliness of asset data in line with compliance and audit requirements

• Facilitate communication between technical and non-technical stakeholders

• Support remediation processes by enabling coordination between multiple teams

• Contribute to improving governance, processes, and data quality standards

Expected competences and knowledge

• 3–5 years of experience in IT Asset Management, Configuration Management, or CMDB-related roles

• Hands-on experience with CMDB tools (Helix, ServiceNow or similar)

• Basic understanding of cyber security concepts (vulnerability management, security scanning, application/network security)

• General knowledge of IT infrastructure (DNS, PKI/certificates, networking concepts, load balancing)

• Experience working in environments with audit, compliance, or governance requirements

• Strong communication and stakeholder management skills

• Structured and detail-oriented mindset

• Ability to translate technical topics for a broader audience

Technologies you'll work with

• Helix/CMDB/ServiceNow

• Tools related to infrastructure and asset management (DNS, certificate management, networking tools)

• Security and vulnerability management tools

• SharePoint

• Power Automate/Power Apps (nice to have)

Client – why choose this particular client from the Jit portfolio?

Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our client's premier partner in Poland. At present, over 200 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customer's work atmosphere is epitomized by the Scandinavian culture, which is conducive to people who place emphasis on work-life balance and feedback culture. Furthermore, all projects are executed in international teams, giving constant exposure to the English language. 

About Jit Team

The Human Factor of IT - it’s not just a slogan, it’s a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 770 experienced experts, to whom we offer developmental projects, a wide range of benefits, and a proprietary professional development programme. Together with clients from around the world, we create innovative IT solutions delivered by highly specialised and efficient teams.

Behind our maxim are also charitable and educational activities. We support schools, universities, and educational institutions by conducting workshops, running educational projects, sponsoring events, and donating learning equipment. We offer internships that help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We also support numerous charitable organisations helping people in need, children, and the elderly. We are a Polish company and we share what we have achieved over more than 15 years of activity. By supporting local initiatives, we contribute to the circulation of good energy.