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Business QA Associate

Testing

Business QA Associate

Testing
Full-time
Permanent
Junior
Hybrid

Tech stack

    Agile

    regular

    Testing

    junior

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity


The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/team to exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved, with guidance from the Business QA Lead. As a Business QA Junior Associate, you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered.


What you’ll do 

  • Validate customer behaviour and highlight any gaps / missed requirements.

  • Raise clear concise defects.

  • Highlight any detrimental impacts where defects have been agreed not to be fixed.

  • Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.

  • Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.

  • Identify improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.

  • Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a 'best place to work'.

  • Provide accurate testing updates to required stakeholders detailing progress as well as work collaboratively with colleagues and other teams to ensure speed to market following agile practises.


What you need to have to succeed in this role 

  • Good knowledge of the testing process, digital / staff channels, and customer expectations.

  • Excellent awareness of PCs, technology, and the internet (including browsers, operating systems and devices.

  • Awareness of the Agile development methodology and desire to learn 

  • Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.

  • A strong team player - highly collaborative recognizing their specialized role in the department and acknowledging other areas/individuals’ roles and responsibilities. 

  • Good communication skills, both written and verbal, to explain complex issues. 

  • Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact.

  • Enthusiastic and self-motivated

  • Innovative - the ability to approach things differently or do different things to deliver goals.


What we offer

  • Competitive salary

  • Annual performance-based bonus

  • Additional bonuses for recognition awards

  • Multisport card

  • Private medical care

  • Life insurance

  • One-time reimbursement of home office set-up (up to 800 PLN).

  • Corporate parties & events

  • CSR initiatives

  • Financial support with trainings and education

  • Nursery discounts

  • Social fund

  • Flexible working hours 

  • Free parking


If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online assessment

  • Telephone screen

  • Job interview with the hiring manager


We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

Tech stack

    Agile

    regular

    Testing

    junior
Published: 15.10.2025
Office location

Business QA Associate

Apply

Business QA Associate

-, Kraków

HSBC Service Delivery

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