Business QA Junior Associate

Business QA Junior Associate

Req. 22559

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The Business QA Junior Associate will be embedded within cross functional teams from the Business QA discipline, working alongside the Business QA Associate. In this role you will contribute within the Pod/team to exploring the software from both a technical and customer perspective in order to ensure maximum quality is achieved, with guidance from the Business QA Lead. As a Business QA Junior Associate, you will be expected to gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify defects and improvements to the product features delivered.

What you’ll do 

• Validate customer behaviour and highlight any gaps / missed requirements.

• Raise clear concise defects.

• Highlight any detrimental impacts where defects have been agreed not to be fixed.

• Carry out effective tests to cover requirements and customer behaviour to ensure defects are caught and do not make it through to live e.g. writing test cases from matrix provided or detailing exploratory cases based on a story.

• Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases.

• Identify improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts.

• Active involvement within department teams to create a self-teach / learning culture. Professionalising practices e.g. data & new ways of working, creating a 'best place to work'.

• Provide accurate testing updates to required stakeholders detailing progress as well as work collaboratively with colleagues and other teams to ensure speed to market following agile practises.

What you need to have to succeed in this role 

• Good knowledge of the testing process, digital / staff channels, and customer expectations.

• Excellent awareness of PCs, technology, and the internet (including browsers, operating systems and devices.

• Awareness of the Agile development methodology and desire to learn 

• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.

• A strong team player - highly collaborative recognizing their specialized role in the department and acknowledging other areas/individuals’ roles and responsibilities. 

• Good communication skills, both written and verbal, to explain complex issues. 

• Good decision-making skills to be able to evaluate importance of defects found during testing, based on impact.

• Enthusiastic and self-motivated

• Innovative - the ability to approach things differently or do different things to deliver goals.

What we offer

The pay range for this role is 5141 PLN - 7038 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Cafeteria platform.

• Employee assistance program.

• Corporate parties & events

• Additional contributions to PPK scheme

• CSR initiatives

• Financial support with trainings and education

• Nursery and kindergarten discounts

• Social fund

• Flexible working hours 

• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online assessment

• Telephone screen (for external candidates)

• Job interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement:

“I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com