IoT Edge Engineer (Rust)

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us, you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office, and much more? Visit our website: Heineken (heineken-dt.pl)

Your responsibilities would include:

• developing and maintaining a highly available near-real-time IIoT data-gathering system

• ensuring software and hardware comply with the latest security requirements and operational standards

• enhancing IIoT edge and cloud system capabilities through innovation and maximizing service uptime

• designing, implementing, and optimizing new and existing connectors for various industrial systems and equipment

• optimizing software delivery strategies within a global DevOps environment

• maintaining high solution quality; improving test coverage and testing practices

• monitoring and expanding IIoT platform traceability across performance, security, and functional metrics

• working closely with stakeholders and Product Owners to analyze business requirements, ensuring alignment with technical and business objectives

• collaborating with the Process Control Domain product team to align and apply IT standards to digital initiatives

• working together with external suppliers to design and implement new technologies and custom solutions

• providing technical expertise to teams supporting connectivity and infrastructure for connected breweries and digital initiatives

• responding to critical incidents and emergencies to minimize downtime and restore services rapidly

• participating in the evaluation and introduction of new technologies and working methods

• identifying bottlenecks and root causes affecting products; defining and implementing effective solutions

• partnering with Product Owners to introduce improvements, ensuring timely and high-quality delivery to minimize rework and support a zero-defect culture

• operating as part of a self-organizing agile team, with shared planning and execution responsibilities and no traditional management layers

• translating business requirements and user stories into feasible solutions and configurations, assessing complexity and implementation strategy.

• maintaining and updating internal knowledge bases by thoroughly documenting solutions, designs, ideas, and decisions 

• adhering to HEINEKEN standards and best practices, including quality and compliance

• diagnosing and resolving hardware, software, network, and connectivity incidents within the IIoT system at L2 support level, handling cases ranging from moderately complex to complex, utilizing standard and specialized tools and procedures

• collaborating to identify incident patterns and suggest preventive improvement 

You are a good candidate if you have:

• proficiency and 3+ years of experience in Rust programming

• practical experience with AWS Cloud services (especially but not exclusively ECS, ECR, IoT Gateway)

• proven experience in DevOps projects, preferably in a global or distributed environment 

• experience with Terraform Cloud, understanding of Infrastructure as Code systems

• relational database management

• experience with containerization (Docker, ECS); familiarity with orchestration tools such as Kubernetes or EKS is an advantage

• solid understanding of network architecture 

• strong technical troubleshooting skills in software, and preferably in IT hardware and networking

• creative problem-solving approach

• English C1.

You are a perfect match if you also have:

• understanding of the Operational Technology (OT) domain and industrial automation systems

• background in IIoT and edge computing projects

• experience in Golang and/or C/C++

• robotics, automation, process control, or electronics background

• experience in creating and maintaining technical documentation and knowledge base articles

• ability to work in fast-paced environments and manage multiple priorities effectively.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in the Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to the global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting the proper option in this tool or by communicating it on the hotline.